Principal Solution Consultant (AI)

TL;DR

Principal Solutions Consultant (AI): Leading complex customer engagements and shaping how cutting-edge technology translates into clear business value with an accent on AI-driven cloud solutions and customer experience. Focus on defining winning strategies on high-impact opportunities and acting as a thought leader and advisor in key engagements.

Location: Role based in London (Flexible) and part of the Solutions Consulting team in UKI, requiring willingness to travel as required.

Company

hirify.global empowers organizations worldwide to create the best customer and employee experiences through its AI-powered Experience Orchestration platform, hirify.global Cloud.

What you will do

• Lead business-focused discovery sessions and CX workshops to understand customer goals and challenges.
• Design and present AI-driven, cloud-native solutions that clearly demonstrate business outcomes.
• Translate complex technical concepts into clear business language for executive audiences.
• Deliver use-case–based demos, presentations, and proofs of concept tailored to customer needs.
• Partner with Sales to define winning strategies and support value-based selling.
• Mentor and coach other Solution Consultants, sharing best practices and innovative approaches.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or related technical field, or equivalent experience.
• 7+ years of experience in Solutions Consulting, Presales, Solution Architecture, or Technical Sales, ideally in SaaS, Cloud, AI, or CX environments.
• Proven track record supporting enterprise customers through complex, transformational initiatives.
• Strong understanding of AI, CCaaS, Customer Experience, Cloud Computing, and SaaS architectures.
• Demonstrated ability to run executive-level conversations and present confidently to C-level stakeholders.
• Excellent communication, storytelling, and presentation skills.

Culture & Benefits

• Part of a global company with more than 6,000 employees who embrace empathy and cultivate collaboration.
• Independence to make a larger impact and take ownership of work.
• Offers great benefits and perks, comparable to larger tech companies.
• Committed to fairness in the workplace and equal opportunity.