Senior Product Enablement Manager (AI)

TL;DR

Senior Product Enablement Manager (AI): Defining and operationalizing go-to-market strategies for rapid product innovations and AI capabilities, translating them into clear enablement for Sales and Solutions teams. Focus on developing commercial frameworks, ensuring launch readiness, and providing strategic field feedback to refine product viability.

Location: Hybrid (San Francisco Bay Area, must be eligible to work in the United States, in office 3 days/week).

Salary: $150,300 - $188,125 (San Francisco Bay Area base salary range).

Company

hirify.global is an AI Customer Service company on a mission to help businesses provide incredible customer experiences with its advanced AI agent Fin and complete Customer Service Suite.

What you will do

• Define the commercial path and go-to-market strategy for high-volume product updates.
• Operationalize product innovation, ensuring a clear commercial strategy and path to field adoption.
• Lead launch readiness and marketability by partnering with Product Marketing.
• Develop GTM playbooks for AEs, RMs, CSMs, and SEs to navigate complex technical sales.
• Serve as a high-level advisor to Product and R&D leaders on product roadmap and commercial packaging decisions.
• Act as a strategic conduit for field feedback, synthesizing insights to refine commercial viability and measure impact.

Requirements

• Strategic commercial mindset to build GTM strategies from ambiguous product updates.
• Deep understanding of the SaaS commercial engine and translating technical features into business value.
• Technical fluency, particularly with AI concepts, to create simple and persuasive commercial narratives.
• Proven ability to partner with and influence senior leaders across Product, R&D, and Sales.
• Eligibility to work in the United States is required.
• Hybrid working policy: expected to be in the office at least three days per week.

Nice to have

• Experience at a high-growth SaaS company.
• Familiarity with AI technology and experience enabling teams on AI-driven products.
• Background in instructional design or technical writing.
• Experience using tools like Salesforce, Gong, or modern LMS platforms.

Culture & Benefits

• Competitive salary and meaningful equity, with regular compensation reviews.
• Comprehensive medical, dental, and vision coverage, including a 401k plan & match.
• Flexible paid time off policy and Paid Parental Leave Program.
• In-office bicycle storage and fun events for hirify.globalrades, friends, and family.
• Radically open and accepting culture, focused on work goals and core values.
• Commitment to Equal Employment Opportunity and diversity, avoiding divisive social/political topics in company communications.