Senior Benefits QA Analyst (Health-Tech)

TL;DR

Senior Benefits QA Analyst (Health-Tech): Overseeing core operations processes and standards to ensure the delivery of a high-quality hirify.global product, collaborating with engineers on system enhancements, and supporting junior analysts. Focus on driving enhancement efforts of test plans, maintaining plan data integrity for business application systems, and developing quality acceptance standards within a healthcare context.

Location: Remote (USA)

Company

hirify.global is a rapidly growing, venture-backed Health-Tech company aiming to disrupt the Pharmacy Benefit Management (PBM) sector with innovative technology and customer service.

What you will do

• Communicate project status and escalate issues to improve workflow efficiency.
• Collaborate with engineers on system enhancements and workflow automation.
• Support Benefits QA analysts with day-to-day activities and complex requests.
• Function as a subject matter expert on department standards and processes.
• Drive enhancement efforts of test plans to ensure application functionality meets original requirements.
• Support business application systems and maintain plan data integrity.

Requirements

• Bachelor's degree or equivalent work experience.
• 6+ years of Quality Assurance experience within a healthcare or health insurance organization.
• Expertise in detail-oriented data and metrics reporting, including pivot tables, graphs, and formulas.
• Robust analytical skills and advanced proficiency in Microsoft Excel.
• Strong communication skills via various channels.
• Self-starter mentality with an execution-focused ethos.

Nice to have

• Basic experience with MySQL.

Culture & Benefits

• Comprehensive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance.
• Flexible Spending Benefits and 401(k) Retirement Savings Program.
• Short-term and long-term disability, Discretionary Paid Time Off, and Paid Company Holidays.
• Paid Parental Leave benefits and Employee Assistance Program (EAP).
• Professional development and training opportunities.
• Mission-driven and collaborative company culture guided by integrity, courage, and teamwork.