Account Support Specialst (Digital Insurance)

TL;DR

Account Support Specialst (Digital Insurance): Supporting the Account Management team to deliver exceptional client service and shape the future of digital insurance with an accent on complex client onboarding, platform adoption tracking, and client strategy reports. Focus on identifying inefficiencies, coordinating internal follow-ups, and demonstrating the Whitespace platform capabilities.

Location: London, United Kingdom (Hybrid)

Salary: £35,000–£40,000

Company

hirify.global is a global strategic data, analytics, and technology partner for the insurance industry, focusing on AI-powered risk modeling and advanced analytics.

What you will do

• Assist with and potentially lead complex client onboarding projects.
• Track platform adoption and usage to identify insights and trends.
• Prepare reports, presentations, and meeting notes to support client discussions.
• Identify inefficiencies within the team and propose practical solutions.
• Maintain accurate client records and coordinate internal follow-ups across teams.
• Demonstrate the capabilities of the Whitespace platform.

Requirements

• Familiarity with CRM systems and Microsoft Office tools.
• Background or exposure to the specialty insurance market (preferred, not essential).
• Naturally curious with a strong desire to learn and grow.
• Collaborative team player who enjoys supporting others.
• Comfortable working in a fast-paced environment with multiple priorities.
• Clear and professional communicator.

Culture & Benefits

• Be part of a diverse global team with over 7,500 professionals in 30+ countries.
• Certified by Great Place to Work for inclusivity, employee engagement, and wellbeing.
• Opportunities for professional development and tuition benefits.
• Enjoy a supportive, flexible workplace culture.
• Receive a competitive compensation package aligned with market benchmarks and individual experience.
• Typical benefits include medical coverage, life insurance, pension plans, and paid time off in line with local labor laws.