TL;DR

Sales Operations Lead (SaaS): Optimizing sales processes, tools, and strategy within the Anti-Financial Crime and SaaS space with an accent on driving scalable improvements and high-impact reporting. Focus on customizing CRM systems, analyzing complex data, and enhancing the tech stack with AI-powered tools.

Location: Must be located in St. John's or Toronto, Canada

Company

%hirify_global%, a Nasdaq company, specializes in Anti-Financial Crime and SaaS solutions.

What you will do

Empower Sales and Sales Development teams with tools, insights, and tailored automations.
Analyze complex data sets and KPIs to guide strategy and improve performance.
Continuously evaluate and enhance the sales tech stack (e.g., Salesforce, Clari, Outreach, Highspot), including exploring AI-powered tools.
Collaborate cross-functionally with Finance and Compliance to align tools, processes, and data.
Create compelling data visualizations and stay current with best practices in operational reporting.

Requirements

Minimum 4+ years of experience in Revenue Operations, Sales Operations, or a similar role within a SaaS environment.
Proven ability to design and deploy Salesforce dashboards and reports tailored to SaaS metrics and KPIs.
Strong familiarity with sales forecasting, enablement, and engagement platforms (e.g., Salesforce, Clari, Highspot, Outreach).
Excellent interpersonal skills, stakeholder management, and analytical capabilities.
Demonstrated ability to analyze data and support strategic decision-making across cross-functional teams.
Work Format: Hybrid (at least 3 days a week in office, subject to change).

Nice to have

Experience developing hiring models to support team planning and growth.
Ability to create PowerPoint templates for executive-level communications.
A proactive, challenger mindset with a passion for driving innovation and process improvement.

Culture & Benefits

Competitive, well-rounded rewards package that supports you and your family.
Nasdaq is an equal opportunity employer, welcoming people from all backgrounds and identities.
Accommodations will be provided during the hiring process if needed.

Hiring process

Interviews and onboarding for this role are scheduled to begin in 2026.