Director of Product Design (Insurtech)

TL;DR

Director of Product Design (Insurtech): Leading the design practice for new product lines, envisioning new products, and establishing new business lines with an accent on end-to-end customer journeys from discovery to conversion and activation. Focus on shaping how Ethos helps users navigate complex financial decisions, ensuring intentional, intuitive, and engaging design through strategic experimentation and measurable business impact.

Location: Remote (US)

Salary: $147,000–$261,000

Company

Ethos is a technology-driven life insurance company focused on making life insurance faster and easier for families, leveraging data science and predictive analytics.

What you will do

• Lead design for emerging business lines, covering full user journeys (landing, application, underwriting, checkout, onboarding, policy management).
• Lead, mentor, and grow a small team of product designers.
• Collaborate cross-functionally with Product, Engineering, Research, Marketing, and Brand to deliver cohesive experiences.
• Raise the bar for design practice across design systems, craft, accessibility, decision-making, experimentation, storytelling, and leverage of research and data.
• Partner with adjacent design functions to create consistent, connected user journeys.
• Contribute to an environment of excellence and growth for team members.

Requirements

• 10+ years of product design (UX) experience, including several years leading multi-person design teams.
• Proven ability to design for complex, decision-heavy b2c user journeys in industries like fintech, healthtech, or insurtech.
• Strong understanding of conversion optimization, user motivation, and behavior design principles.
• Demonstrated experience turning ambiguity into clarity by structuring complex information into elegant, actionable flows.
• Skilled at team and stakeholder communication, making design rationale clear, measurable, and compelling.
• A portfolio showcasing strong visual, interaction design, and storytelling craft alongside compelling impact.

Culture & Benefits

• Opportunity to protect millions of families by making life insurance more accessible and convenient.
• Leverage deep technology and data science to streamline processes.
• Collaborative environment focused on innovation and continuous experimentation.
• Comprehensive US benefits package available to employees.
• Dedicated to building a diverse, inclusive, and authentic workplace.
• Commitment to professional and personal growth for team members.