Creative Director (Product Design, Insurtech)

TL;DR

Creative Director (Product Design, Insurtech): Envisioning and delivering a cohesive, compelling, engaging, and distinctive brand strategy for our products, from creative concepts to launched products. Focus on shaping how Ethos grows and will help make Ethos the most trusted, modern, and appealing life insurance experience in the world.

Location: Remote (US)

Salary: $126,000 - $224,000

Company

Ethos was built to make it faster and easier to get life insurance for the next million families.

What you will do

• Define and evolve the creative vision for how the company’s brand is expressed through its digital product, customer experience, and design systems.
• Lead creative direction for our product and lifecycle journeys, covering landing experiences, life-cycle marketing, product discovery and application flows, and policy management.
• Collaborate with Product Design and Product Management to ensure the company’s identity, tone, and emotion are consistently reflected in every product interaction.
• Partner with Marketing and Brand teams to maintain cohesion between campaign storytelling and the in-product experience.
• Lead, mentor, and grow a small team of creatives.
• Push creative innovation across the design practice.

Requirements

• 10+ years of experience in design, art direction, or creative leadership, with a strong track record of shaping digital products and brand systems, and several years leading multi-person design teams.
• Proven ability to design visually striking, emotionally resonant, and intuitive experiences that deliver compelling narratives for b2c journeys. Ideally within industries that involve complex decisions such as fintech, healthtech, or insurtech.
• Proven ability to own a portfolio of surfaces, managing priorities for a small team.
• Demonstrated experience turning ambiguity into clarity — structuring complex information and simplifying it into elegant, actionable flows.
• Skilled at team and stakeholder communication — you make design rationale clear and compelling.
• A track record of positive impact to quality, craft and design culture.

Culture & Benefits

• We are an equal opportunity employer who values diversity and inclusion and look for applicants who understand, embrace and thrive in a multicultural world.
• We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.