Manager I, Engineering (Applied AI)

TL;DR

Manager I, Engineering (Applied AI): Leading and developing a team of engineers and applied scientists to build natural language interfaces and conversational AI systems with an accent on LLM-powered query translation, context-aware retrieval, and agentic architectures. Focus on driving technical execution, fostering team growth, and collaborating cross-functionally to deliver impactful AI experiences.

Location: Hybrid in New York, New York, USA

Salary: $187,000–$240,000 USD

Company

hirify.global is a global SaaS business focused on breaking down silos and solving complexity in the cloud age through infrastructure monitoring.

What you will do

• Lead and develop a team building natural language interfaces, conversational agents, or AI-powered interfaces.
• Own the delivery of high-quality natural language capabilities, from semantic understanding to agentic reasoning.
• Design systems to capture user intent and feedback for continuous model improvement.
• Drive evaluation and iteration practices for AI systems, including building offline and online evaluation pipelines.
• Partner with product managers and cross-functional teams to expand AI capabilities across the platform.
• Navigate challenges of shipping LLM-powered products, balancing accuracy, latency, cost, and safety considerations.

Requirements

• Technical leadership experience in AI, machine learning, or NLP systems.
• Proven experience building and shipping LLM-powered products, conversational AI, or natural language interfaces.
• Strong technical expertise in large language models, retrieval-augmented generation (RAG), semantic search, agentic systems, deep learning, or NLP.
• Experience leading and mentoring engineers.
• Comfortable working with Product to break down ambiguous problems and iterate quickly on AI systems.
• Familiarity with evaluation methodologies for AI systems, both offline benchmarks and online metrics.
• Must have US work authorization.

Culture & Benefits

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP).
• Continuous professional development, product training, and career pathing.
• Inclusive company culture with Community Guilds.
• Free, global Spring Health benefits for employees and dependents age 6+.
• Competitive global benefits including healthcare, dental, parental planning, mental health, 401(k) plan and match, paid time off, and fitness reimbursements.
• Hybrid workplace promoting work-life harmony.