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Senior Machine Learning Engineer (NLP)

Формат работы
hybrid
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
India
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR
Senior Machine Learning Engineer (NLP): Building scalable production NLP pipelines and AI-driven enterprise applications for contact centers with an accent on LLMs, model optimization, and real-time customer-interaction insights. Focus on deploying and monitoring Transformer-based models, implementing agent reasoning and memory modules, and establishing evaluation benchmarks for production systems.

Location: Hybrid in Bengaluru or Noida, India

Company

hirify.global is a Series C startup building an AI-native platform that transforms contact center interactions into actionable customer and agent insights using large language models.

What you will do

  • Develop NLP solutions for voice agents, agentic applications, text classification, entity extraction, and summarization using LLMs.
  • Build, deploy, and own scalable production NLP pipelines.
  • Optimize machine learning models for performance, scalability, inference efficiency, and distributed training.
  • Implement and evaluate reasoning, planning, and memory modules for AI agents.
  • Build post-deployment monitoring and continual-learning capabilities.
  • Collaborate with cross-functional teams to integrate and upgrade AI solutions in production products and services.

Requirements

  • Bachelor’s, master’s, or PhD in computer science, mathematics, or a related field.
  • 3+ years of industry experience in machine learning and NLP.
  • Strong Python and PyTorch skills, with familiarity with Transformers and LangChain or LangGraph.
  • Hands-on experience with Transformer-based language models such as BERT, Llama, Qwen, Gemma, or DeepSeek.
  • Experience with LLM training, GPUs, inference optimization, and model deployment using REST APIs, Docker, or Kubernetes.
  • Strong problem-solving skills involving data structures and algorithms.

Nice to have

  • Knowledge of AWS, Azure, or GCP machine learning services.
  • Experience with multimodal models, Kafka, or Pub/Sub.
  • Experience with open-source LLMs, vector search, RAG, prompt engineering, vector databases, or retrieval pipelines.
  • Contributions to AI side projects or GitHub repositories.

Culture & Benefits

  • Work in a hybrid setup from Bengaluru or Noida.
  • Collaborate with experienced professionals from major technology companies.
  • Work on cutting-edge AI technologies for enterprise contact center applications.
  • Opportunities to learn, exchange knowledge, and grow in an evolving AI organization.

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