Senior AI Engineer (Generative AI)

TL;DR

Senior AI Engineer (Generative AI): Designing and implementing AI/ML and Generative AI solutions for customer experience assurance with an accent on NLP, LLM integration, and model performance evaluation. Focus on building agentic AI systems, optimizing models for real-time decision-making, and ensuring their trustworthiness and scalability.

Location: Hybrid in Hyderabad

Company

hirify.global is a global leader in AI-powered customer experience assurance, providing a unified platform for continuous testing and monitoring across various customer interaction channels.

What you will do

• Design and implement solutions using LLMs, including RAG systems, fine-tuning, and prompt engineering.
• Integrate AI/ML models into applications via APIs and microservices.
• Analyze and benchmark model performance across multiple datasets and use cases.
• Develop and maintain scalable full-stack web applications using NodeJS and React.
• Manage database design and administration, specifically with Postgres and SQL.
• Utilize cloud platforms like AWS for deployment and infrastructure, including Docker and Kubernetes.

Requirements

• Extensive professional experience in Machine Learning, Generative AI, and Natural Language Processing (NLP) with Python.
• Proven, hands-on experience designing and implementing solutions using LLMs (e.g., RAG systems, fine-tuning, prompt engineering).
• Deep understanding of ML and LLM/NLP evaluation techniques.
• Demonstrable experience integrating AI/ML models into applications via APIs and microservices.
• Strong proficiency in backend development with NodeJS and front-end development with React.
• Deep experience with database design and management (Postgres, SQL) and cloud platforms (AWS, Docker, Kubernetes).
• Work format: Hybrid in Hyderabad.

Culture & Benefits

• Deliver Excellence by prioritizing the customer and collaborating globally.
• Innovate Boldly by taking smart risks and setting new standards.
• Maintain Integrity First, valuing humility, authenticity, and diversity.
• Embrace Curiosity through experimentation, learning, and growth in a dynamic environment.
• Dedicated to fostering diversity, equity, inclusion, and belonging (DEIB).
• Work in a discrimination-free environment where individuals are evaluated solely on their merits and abilities.