Senior Technical Writer (AI)

TL;DR

Senior Technical Writer (AI): Owning end-to-end documentation processes for highly technical enterprise software, with an accent on modernizing the documentation set for unification, content reuse, and user-focused terminology. Focus on designing, building, and using AI-powered agents for technical documentation, collaborating with product and R&D, and identifying best practices for content strategy and information architecture.

Location: Hybrid, based in Israel

Company

hirify.global is a global leader in Identity Security, focused on privileged access management across business applications, distributed workforces, hybrid cloud workloads, and throughout the DevOps lifecycle.

What you will do

• Own end-to-end documentation processes, including installation, configuration, admin help, and APIs.
• Take an important part in the overhaul and modernization of the documentation set for unification and improved content reuse.
• Collaborate with Product, UX, R&D, and Support to ensure content reflects current product behavior and strategic direction.
• Contribute to microcopy and embedded help to improve in-product guidance.
• Identify and implement best practices for content strategy, SEO, and information architecture.
• Contribute to the documentation team’s internal leadership through knowledge sharing and mentoring.

Requirements

• 5+ years of experience documenting highly technical enterprise software.
• Proven ability to plan, lead, and execute strategic documentation initiatives.
• Strong understanding of content reuse, conditional logic, and modular design.
• Must have hands-on experience designing, building, and using AI-powered agents or workflows to support technical documentation.
• Experience working in an Agile development environment with cross-functional teams.
• Experience with version control (GitHub/GitLab) and CI/CD concepts.
• Ability to simplify complex technical information for multiple audiences.
• Strong interpersonal skills, with the ability to drive collaboration and alignment across teams.

Nice to have

• Experience documenting PAM, IAM, or cybersecurity solutions.
• Familiarity with DITA, topic-based authoring, or headless CMS approaches.
• Prior experience leading content audits and migration plans.
• MadCap Flare expertise.

Culture & Benefits

• Join a team of highly experienced technical writers.
• Opportunity to contribute to a global leader in Identity Security.
• Work in an Agile development environment with cross-functional teams.
• Contribute to internal leadership through knowledge sharing and mentoring.