Technical Product Manager, Generative AI & Communications (AI Engineering)

TL;DR

Technical Product Manager, Generative AI & Communications (AI Engineering): Define and drive AI-native engineering enablement products, from vision and roadmap through delivery, while automating repetitive, non-technical workflows to maximize team productivity with an accent on feature definition, sprint planning, and playbook development. Focus on crafting the content strategy and educational programs that boost GenAI literacy and adoption across the organization.

Location: This role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products

Salary: $225,600—$338,400 USD

Company

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work.

What you will do

• Own end-to-end coordination of GenAI/agentic AI projects, setting milestones, breaking goals into deliverables, identifying and mitigating risks, and coordinating cross-functional teams.
• Automate recurring non-technical workflows, ticket creation, sprint planning, backlog grooming, and playbook/runbook updates to reduce manual overhead.
• Maintain a multi-quarter roadmap for all AI-native products, balancing new feature development, debt reduction, and operational automation.
• Design and maintain a comprehensive set of technical assets: API references, SDK guides, “how-to” tutorials, architecture overviews, and best-practice playbooks.
• Develop curricula and deliver hands-on workshops, webinars, and office hours to teach GenAI fundamentals (LLMs, prompt engineering, agent frameworks) and advanced workflows.
• Manage and curate content on documentation platforms (Confluence, Docusaurus, internal wikis), ensuring easy navigation and searchability.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• 5+ years of product management experience in AI/ML or software engineering contexts.
• Proven track record automating workflows and integrating tooling in Agile teams.
• Exceptional written and verbal communication skills, with a portfolio of technical content.
• Hands-on understanding of Generative AI, LLMs, and agentic-AI paradigms.

Nice to have

• Direct experience with Generative AI and agentic systems (LLMs, retrieval-augmented generation, prompt engineering).
• Familiarity with documentation tooling (Markdown, Docusaurus, Sphinx, MkDocs, or Confluence).
• Experience creating interactive labs using Jupyter notebooks, GitHub Codespaces, or similar environments.
• Background in developer advocacy or teaching technical workshops, hackathons, or bootcamps.
• Knowledge of Kubernetes, Terraform/CloudFormation, and CI/CD pipelines (GitHub Actions, Jenkins)

Culture & Benefits

• Eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
• Eligible for a bonus package.
• Sony is an Equal Opportunity Employer.
• We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
• PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.