Billing Operations Manager (Fintech)

TL;DR

Billing Operations Manager (Fintech): Building and owning payment analytics and reconciliation processes with an accent on cost transparency, approval rates, and payment stability. Focus on defining data requirements, improving revenue, and managing the company's risk profile.

Location: Remote globally or in Cyprus

Company

hirify.global is an international company focused on payment operations and analytics.

What you will do

• Own payment analytics and the operational data layer for payments and billing.
• Build and develop reconciliation processes, fee and cost analysis, and risk alerting.
• Monitor payment approval rates, processing stability, and overall payment costs.
• Ensure transparency of payment data for Payments, Finance, and the business.
• Define data and table requirements for the Data Engineering team's PSP data integrations.
• Directly impact revenue, payment costs, and the company’s risk profile.

Requirements

• 2+ years of experience in billing, payments, or subscriptions.
• Strong understanding of billing as a product, including payment flows, retries, routing, cascading, and reconciliation.
• SQL proficiency (joins, aggregations) and experience with BI tools like Tableau, Power BI, or Looker.
• Strong analytical mindset and ability to use analytics as a product tool.
• Experience working with payment service providers and orchestration solutions such as Stripe, Adyen, PayPal, Checkout, or Nuvei.
• Ability to build a product roadmap, prioritize initiatives, and define requirements for engineering and data teams.
• English: Upper-Intermediate level required

Nice to have

• Experience with B2C subscription-based products and recurring billing.
• Understanding of data models and experience participating in data structure design.
• Experience with Primer or similar payment orchestration platforms.
• Experience working in high-volume or multi-geo payment environments.

Culture & Benefits

• Exciting challenges and growth prospects within an international company.
• High decision-making speed and diverse projects.
• Flexible schedule with opportunity to work in the office or remotely.
• Competitive compensation package with performance reviews.
• Respect for work-life balance (holidays, sick days).
• Additional medical insurance.
• Compensation for specialized training and conference attendance.
• Restaurant lunches and endless supplies of food for office workers.