Senior Product Designer (AI)

TL;DR

Senior Product Designer (AI): Crafting AI-powered triage experiences for an email product, focusing on enhancing user engagement and product experience by leveraging customer insights. Focus on defining high-impact features from early ideas to final implementation, and driving clarity in ambiguous problem spaces.

Location: Open to joining in San Francisco, Seattle, or New York offices, or from a home office anywhere in the United States or Canada.

Salary: $155,000 – $240,000/year (USD) for SF/NY/Seattle; $140,000 – $214,000/year (USD) for other US geographies; $120,000 – $182,000/year (CAD) for Canada.

Company

Superhuman is an AI productivity platform focused on creating beloved products that revolutionize how people work, with hirify.global being a key part of the Superhuman Suite.

What you will do

• Collaborate with cross-functional teams in product, marketing, engineering, and analytics to craft AI-powered triage experiences.
• Define and shape high-impact triage features, from early ideas to interactive prototypes and final implementation.
• Leverage customer insights to drive decisions aimed at enhancing product experience and amplifying user engagement.
• Conduct qualitative and quantitative research and competitor analysis to understand customers and the market landscape.
• Elevate the design culture by pursuing remarkable quality in design craft and producing consistent, high-quality work.

Requirements

• 5+ years relevant working experience in product design roles.
• Demonstrated mastery of product design, encompassing prototyping, visual and interaction design, typography, layout, and visual hierarchy.
• Strong curiosity for exploring new ideas and solutions across technology and user-centric design.
• Ability to thrive in ambiguity, validate hypotheses, and drive clarity for teams.
• Deep understanding of how customers think, caring deeply about their journey and creating delight.
• Excellent communication skills to share thoughts verbally and in writing, engaging constructively in debates.
• Bias to action, taking rapid and decisive steps forward, even in the face of uncertainty.
• Belief that AI will revolutionize how we work and a passion for embracing AI to up-level productivity and impact.
• Demonstrated ability to work independently with minimal guidance, proactively manage tasks, and collaborate effectively with cross-functional teams in fast-paced environments.

Culture & Benefits

• Building products that people love, incorporating fun, play, magic, and joy into experiences.
• Reshaping the fundamentals of how people work by combining premium product craft with enterprise-scale capabilities.
• Building a household brand and a worldwide organization where individuals can do their best work.
• Market-based approach to compensation, with base pay varying depending on location.
• Valuing differences and encouraging applications from all, especially those traditionally underrepresented in tech.
• Operating as an equal opportunity employer and participant in the US federal E-Verify program, abiding by the Employment Equity Act (Canada).