Technical Solutions Engineer (Retail Media)

TL;DR

Technical Solutions Engineer (Retail Media): Optimizing existing client setups and implementing new features for hirify.global's standard products with an accent on technical expertise, troubleshooting, and process improvement. Focus on scaling client support, improving operational efficiency, and collaborating with R&D teams for bug resolution.

Location: This role is based in Gurugram, India, with work hours between 01:30pm IST to 10:30pm IST. Hybrid work model blending home and in-office experiences.

Company

hirify.global is a leader in commerce media, empowering brands, agencies, and publishers with AI-powered advertising solutions to foster meaningful consumer connections.

What you will do

• Become the technical expert on standard hirify.global products.
• Support Client Focus Teams in implementing technology to achieve client goals.
• Execute the implementation of new features and products.
• Troubleshoot standard product issues and propose solutions.
• Participate in improving and developing new tools and processes globally.
• Identify and report bugs, collaborating with R&D teams for resolution.

Requirements

• Fluent in English, both spoken & written.
• Engineering or technical background with a computer science related degree.
• Experience in reviewing and debugging code in HTML, JavaScript, XML, SQL.
• Experience collaborating with internal clients.
• Ability to prioritize tasks and resolve issues quickly.

Culture & Benefits

• Hybrid work model blending home and in-office experiences.
• Learning, mentorship, and career development programs.
• Health benefits, wellness perks, and mental health support.
• Diverse, inclusive, and globally connected team.
• Attractive salary with performance-based rewards and family-friendly policies.