TL;DR

Senior Project Manager (Microsoft Dynamics 365): Leading intricate software implementation projects for association-specific CRM solutions with an accent on client research, project planning, documentation, and quality assurance. Focus on managing large project budgets, mitigating risk, and ensuring customer satisfaction through detailed execution and proactive client communication.

Location: Remote, must be available to work during 8am – 6pm ET and occasional travel to client sites (2-3 times per year for 1-3 days).

Company

%hirify_global% delivers association-specific CRM software built on top of Microsoft Dynamics 365 CRM using the Power Apps suite of tools, supporting non-profit organizations globally.

What you will do

Lead client research and coordinate internal transition meetings.
Conduct project kickoff, discovery, and requirements analysis.
Oversee documentation, implementation, and present to clients for sign-off.
Plan and manage projects, resources, budgets, and client communications.
Ensure quality assurance and perform project close-out and retros.
Maintain client relationships, identify upsell opportunities, and provide mentoring.

Requirements

3+ years of experience managing large software implementation projects.
3+ years of experience managing project budgets over $250K and timelines over 12 months.
Keen ability to assess and mitigate project risk and manage change control.
Excellent oral and written communication skills with C-level executives.
Advanced skills in Microsoft Excel, Word, and moderate to advanced Jira skills.
Ability to work 8am – 6pm ET and be available on camera for client-facing meetings.

Nice to have

Experience managing Microsoft Dynamics CRM or Association Management System (AMS/CRM) implementations.
Experience within the association industry.

Culture & Benefits

Remote work from home offices.
Great pay and competitive benefits.
Flexible work schedules.
Opportunity to impact and support non-profit organizations in medical innovations, transportation safety, and standards advancements.
Value infectious energy, positivity, and unwavering commitment to quality.