Technical Implementation Analyst

TL;DR

Technical Implementation Analyst: Implementing and configuring proprietary software solutions for new and existing customers in the Higher Education sector with an accent on system integration, configuration, and client technical communication. Focus on configuring single sign-on (SSO), integrating with student information systems (SIS), and ensuring timely project delivery.

Location: This position is eligible for remote hiring anywhere in the USA, with a team presence in Lenexa, Kansas, USA.

Company

hirify.global, a Global Payments Company, is a pioneer in delivering innovative commerce solutions to Higher Education, providing the premier commerce management system for institutions.

What you will do

• Gather, evaluate, and organize client deliverables for future system configuration.
• Perform system installations, upgrades, configuration, and testing.
• Communicate with clients' technical staff to configure integration to their student information systems (SIS).
• Modify HTML, CSS, or JSP pages to accommodate customer requests.
• Manage time effectively to ensure scheduled deadlines are met.
• Interface with Customer Care and other departments for client support and objective achievement.

Requirements

• Proven ability to learn new technologies in a fast-paced environment.
• Experience in handling multiple competing priorities at once.
• Ability to configure single sign-on (SSO) within a variety of systems.
• Familiarity with student information systems (SIS) such as Banner, Colleague, PeopleSoft, WorkDay, and Anthology.
• Strong collaboration and communication skills with diverse roles.
• Work from anywhere in the USA is required.

Nice to have

• Previous experience implementing proprietary software.
• Self-starter attitude and curious by nature.

Culture & Benefits

• Comprehensive benefits package including medical, dental, vision care, and EAP programs.
• Paid time off, recognition programs, and retirement and investment options.
• Charitable gift matching programs and worldwide days of service.
• Commitment to Diversity, Equity, and Inclusion (DEI).
• Focus on creating an inclusive and equitable working and learning environment.