IT Data & Process Improvement Analyst (Agile/DevOps)

TL;DR

IT Data & Process Improvement Analyst (Agile/DevOps): Optimising delivery performance across IT and Product organisation with an accent on transforming operational data into meaningful insights and improving efficiency and quality. Focus on defining performance indicators, analyzing data for bottlenecks, and implementing strategic improvement plans to foster a data-driven culture.

Location: Hybrid role based in Limassol, Nicosia, Athens, or Thessaloniki.

Company

hirify.global is looking for an IT Data & Process Improvement Analyst to optimize delivery performance across its IT and Product organisation, focusing on data-driven excellence.

What you will do

• Partner with process owners and stakeholders to configure tools and data models that capture team workflows and delivery practices.
• Define and maintain meaningful performance indicators and dashboards with clear visualisations.
• Analyse operational and delivery data to identify bottlenecks, inefficiencies, and patterns affecting performance.
• Translate data findings and stakeholder feedback into practical improvement opportunities and recommendations.
• Develop and support the implementation of strategic improvement plans that streamline workflows and optimise delivery processes.
• Ensure improvement plans are clearly communicated, adopted by stakeholders, and tracked through relevant success metrics.

Requirements

• Over 4 years of experience in a similar role focused on data-driven process improvement or operational analytics.
• Hands-on experience with Agile/DevOps platforms such as Jira, GitLab, Jenkins, and SonarQube; data visualization tools such as PowerBI, Tableau; SQL and Python for scripting; and Visio.
• Strong working knowledge of Agile methodologies, delivery reporting, and continuous improvement frameworks (ITIL).
• Demonstrated expertise in operational excellence, including structuring metrics frameworks, workflow optimisation, and business process improvement.
• Data-driven and results-oriented, with proven problem-solving skills to identify root causes and implement strategic improvement plans.
• Excellent communication and storytelling abilities, capable of presenting complex insights clearly to both technical and non-technical stakeholders.

Culture & Benefits

• Attractive remuneration package plus performance related reward.
• Private health insurance and corporate pension fund.
• Intellectually stimulating work environment.
• Continuous personal development and international training opportunities.

Hiring process

• Intro Chat with Talent Acquisition.
• Online Technical Challenge.
• Role-Specific Take-Home Task.
• First Interview with Your Future Team.
• Final Interview.