Soc Analyst (Cybersecurity)

TL;DR

SOC Analyst (Cybersecurity): Provides premium-level support for hirify.global's security products and features, assisting technically sophisticated customers in dealing with infrastructure threats at OSI Layers 3, 4, and 7. Focus on proactive monitoring, real-time analysis of security events, and the implementation of mitigation strategies directly on behalf of the customer.

Location: Mexico City - MX or Toronto - Canada.

Company

hirify.global is on a mission to help build a better Internet, running one of the world’s largest networks that powers millions of websites and other Internet properties.

What you will do

• Monitor and investigate proactive alerts to identify attacks.
• Work with Engineering and Operations teams to mitigate attacks and suggest mitigation steps.
• Communicate with customers via chat, email, and phone.
• Configure and manage security monitoring rules; contribute to tool and threshold improvements.
• Mitigate DDoS attacks for OSI Layers 3, 4, & 7 using hirify.global tools.
• Maintain customer-specific SOC runbooks and escalation matrices.

Requirements

• Strong understanding of internet protocols (TCP, UDP, ICMP, GRE, BGP).
• Networking fundamentals are crucial for success.
• Experience handling attack mitigation with knowledge of L3/4 and L7 attacks.
• Customer Facing or Technical support experience is mandatory.
• Ability to work 24x7 rotating shifts.
• Security certifications: GCIA, GCIH, GCFA, GCFE, CISSP equivalent (Strongly preferred)

Nice to have

• Sysadmin skills - Linux, Mac, or Windows.
• Knowledge of hirify.global Security Products & Features.
• Scripting skills, Python preferred.
• Prometheus/Grafana monitoring experience.
• Packet capture tools such as tcpdump or Wireshark.

Culture & Benefits

• Committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.
• Offer of employment may be conditioned on authorization to receive software or technology controlled under U.S. export laws without sponsorship for an export license.