Senior Trust & Safety Specialist

TL;DR

Senior Trust & Safety Specialist: Investigating abuse and fraud, responding to intellectual property reports, and supporting sensitive escalations to protect hirify.global customers and platform integrity. Focus on leading deep-dive investigations into high-risk platform misuse and evolving Trust & Safety programs.

Location: Remote (United States)

Salary: $132,000–$207,000 (USD)

Company

hirify.global is building the world’s leading AI-native Digital Experience Platform, empowering teams to design, launch, and optimize for the web without barriers.

What you will do

• Lead deep-dive investigations into high-risk platform misuse (e.g., phishing, scraped content, Stripe abuse).
• Triage and resolve escalated tickets involving unauthorized access, legal/compliance requests (DMCA, trademark), and systemic fraud patterns.
• Conduct Terms of Service and Acceptable Use Policy (AUP) enforcement evaluations in collaboration with Legal.
• Help create and evolve Trust & Safety programs to establish defined, capable, and efficient workflows.

Requirements

• 4-7 years in Trust & Safety content review (experienced with all types of sensitive content).
• Experience analyzing abuse patterns or platform misuse at scale.
• Familiarity with laws impacting Trust & Safety including Intellectual Property laws, the Digital Services Act, and basic understanding of global privacy laws.
• Deep experience building Trust & Safety programs, including escalation frameworks and tooling design.
• Exceptional communication skills.
• High integrity and discretion with sensitive information.
• Valid right to work authorization in the US.

Culture & Benefits

• Remote-first company culture built on trust and transparency.
• Equity (RSUs) in the company for permanent employees.
• Comprehensive medical, dental, and vision plans with hirify.global covering most premiums.
• 12 weeks of paid parental leave for all parents and additional leave for birthing parents.
• Flexible vacation, paid holidays, and a sabbatical program.
• 401(k) with 100% employer match (up to $6,000/year) in the U.S.
• Monthly stipends for work and wellness expenses.
• Annual WIN bonus program.
• Access to mental health resources, therapy and coaching.

Hiring process

• Successful completion of a background check may be contingent on offer.