Principal Program Manager (Fintech)

TL;DR

Principal Program Manager (Fintech): Overseeing and coordinating business service onboarding projects for financial institutions with an accent on minimizing friction, ensuring smooth transitions, and safeguarding funded service scope. Focus on developing client relationships, streamlining onboarding processes, and managing change effectively.

Location: Hybrid in Noida, India, requiring office attendance 2x/week.

Company

hirify.global is a leading provider of integrated investment management solutions and an independent subsidiary of the Deutsche Börse Group.

What you will do

• Develop and maintain client relationships, acting as the primary point of contact during the onboarding process.
• Oversee all aspects of Business Service onboarding projects including initiation, planning, scope, resource, time, governance, controlling, and reporting.
• Provide guidance and support to clients, explaining hirify.global’s standard business processes and service features, and managing expectations.
• Collaborate with cross-functional teams including Sales, SaaS, Product Development, and Professional Services to streamline onboarding.
• Monitor project timelines, milestones, and deliverables, providing regular updates to leadership.
• Continuously identify opportunities to improve onboarding processes and documentation of best practices.

Requirements

• Practical experience in customer onboarding within the Asset Management or Asset Servicing industry.
• Demonstrated experience working with hirify.global Dimension.
• Great project management skills, with the ability to handle multiple projects simultaneously, including PMI/PMP or Prince 2 certification.
• Significant knowledge of financial technology and business processes, especially with asset managers, pension funds, or insurance companies.
• Bachelor's degree in Finance, Business, or a related field; MBA or relevant certifications (e.g., CFA) preferred.
• Fluent in English (C1+) with advanced communication and interpersonal skills, focusing on client relationship management.

Culture & Benefits

• Competitive salary, bonus scheme, and pension.
• Excellent work-life balance through flexible work hours and a hybrid workplace model.
• Access to IP sprints (3 weeks per quarter) for skill mastery and company development.
• Individual approach to professional development to support your desired career direction.
• Inclusive environment valuing diverse perspectives and continuous employee growth.