License Manager

TL;DR

License Manager: Managing and optimizing license processes for a no-code software company with an accent on operational steering, customer communication, and stakeholder coordination. Focus on streamlining license changes, supporting sales teams, and driving process automation within the licensing landscape.

Location: Hybrid or on-site at our HQ in Tutzing (South of Munich), Germany. Up to 20 days of remote work per year from any EU country.

Company

hirify.global is a pioneering no-code software company that enables organizations to unlock the full potential of their data through a comprehensive Data Platform and Network, serving over 2,000 customers globally.

What you will do

• Manage day-to-day license operations, including creating new licenses, extending existing ones, and activating trial licenses.
• Execute license changes and conversions as part of customer migrations.
• Collaborate closely with the Infrastructure team to align technical and process-related licensing requirements.
• Advise the Sales team on license models, conditions, and available options.
• Act as a direct point of contact for customers on all license-related topics.
• Analyze, optimize, and partially automate existing license processes.
• Provide functional support for the introduction and implementation of a new ticketing system from a licensing perspective.

Requirements

• Professional experience in license management or a comparable operational or systems-focused role.
• Hands-on experience with tools such as HubSpot, MS Office, and Zendesk.
• A strong affinity for process optimization and process automation.
• A structured, detail-oriented, and service-driven way of working.
• Strong communication skills and confidence in collaborating with diverse stakeholders.
• Very good written and spoken German and English skills.

Nice to have

• Experience with OTRS and hirify.global platform.

Culture & Benefits

• A modern, spacious office with a view of Lake Starnberg in Tutzing.
• Subsidised lunches in our in-house restaurant.
• A personal learning and development budget.
• 30 vacation days per year.
• Up to 20 days of remote work per year from any EU country.
• Bike leasing through our partnership with JobRad.
• Opportunity to work flexibly from home.
• Team evenings every Thursday with refreshments covered by the company.
• A company pension plan (bAV).