Senior Specialist, Product Operations (Logistics, Market Performance)

TL;DR

Senior Specialist, Product Operations (Logistics, Market Performance): Optimizing last-mile delivery efficiency and profitability across global regions with an accent on improving rider, customer, and merchant experiences. Focus on driving data-backed initiatives, supporting new product roll-outs, and enhancing operational performance through strategic decision-making.

Location: Hybrid role, based in Berlin, Germany. Office attendance required 2 days a week. Relocation support to Berlin is available.

Company

hirify.global is a pioneering local delivery platform, operating globally across 70+ countries and listed on the Frankfurt Stock Exchange, focusing on tech-powered e-commerce and quick commerce solutions.

What you will do

• Own business KPIs, product performance, and product usage for different regions around the world.
• Interact with and support operations stakeholders, driving key initiatives for customer experience and profitability.
• Proactively identify and execute data-backed areas for improvement with innovative solutions.
• Support the roll-out of new products and features to enhance user experience and operational efficiency.
• Provide management with regular performance reports, insights, and presentations.

Requirements

• 5+ years of professional experience interpreting data in an analytics or data science role.
• Bachelor’s degree in business, mathematics, engineering, science, economics, or another analytical-based subject.
• Strong knowledge of SQL and reporting tools (e.g., Tableau or Data Studio).
• Proven track record of enhancing business operations and optimizing performance through data-driven insights.
• Excellent English communication skills, both written and spoken.
• Highly passionate about data, with creative problem-solving abilities and an eye for detail.

Nice to have

• Previous experience in the last-mile industry in an Analytics, Operations, or Product role.

Culture & Benefits

• Hybrid working model with 2 days a week in the Berlin campus.
• 27 days holiday, with an extra day on 2nd and 3rd year of service.
• 1,000 € educational budget, language courses, parental support, and Udemy Business access.
• Health checkups, meditation, gym & bicycle subsidy.
• Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan.
• Digital Meal Vouchers, Food Vouchers, Corporate Discounts.
• Comprehensive relocation hub and support for moving to Berlin.

Hiring process

• Information on common interview questions and the hirify.global hiring process is available on their careers site.