TL;DR
Staff Data Scientist (Data Science): Advancing workforce strategy, implementing intelligence-led solutions, and enabling hirify.global to scale operations with an accent on intentional allocation of labor models, partners, and geographies. Focus on developing data-driven strategies and building predictive models to optimize cost, flexibility, and continuity.
Location: Onsite in San Diego, California or Mountain View, California
Salary: $179,000–$252,000
Company
hirify.global is a global financial technology platform empowering individuals and businesses with products like TurboTax, Credit Karma, QuickBooks, and Mailchimp.
What you will do
- Develop and execute Expert Network topology strategy, including site selection, workforce sourcing, and labor allocation.
- Analyze global labor markets to identify optimal geographic locations for future investments and workforce optimization.
- Conduct cost-benefit analyses, operational performance assessments, and workforce modeling for efficient operations.
- Partner cross-functionally to design workforce strategies balancing cost, flexibility, customer experience, and productivity.
- Evaluate various labor models (onshore, offshore, nearshore) and align them with organizational objectives.
- Build predictive models and apply advanced analytics to enable intelligence-driven decisions for long-term workforce planning.
Requirements
- Experience: 7+ years in data science, workforce planning, or operational strategy, preferably within call center or service environments.
- Proven hands-on experience in data science, predictive modeling, and data-driven decision-making methodologies.
- Ability to identify opportunities, design solutions, and connect complex systems for workforce challenges.
- Advanced understanding of labor market trends, global workforce dynamics, and workforce optimization strategies.
- Proficiency in analytics tools such as Python, SQL, R, and Tableau for data analysis and visualization.
- Bachelor’s degree in Data Science, Business, Engineering, or a related field; an advanced degree is preferred.
Culture & Benefits
- Competitive compensation package with a strong pay-for-performance rewards approach.
- Eligibility for cash bonus, equity rewards, and comprehensive benefits.
- Opportunity to shape the future of workforce planning and strategy at a global scale.
- Work in an environment fostering trust, innovation, and excellence.
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