It Administrator

TL;DR

IT Administrator: Responsible for maintaining and improving the workplace IT environment, ensuring secure access management and providing efficient on-site and remote support. Focus on continuous optimization of tools, processes, and employee IT experience.

Location: Flexible hybrid model in Hamburg, Germany - working from home on Mondays & Fridays, coming to the office on Tuesday, Wednesday & Thursday!

Company

Hamburg based mobile marketing agency, connecting advertisers with their highest value users through our owned and operated apps.

What you will do

• Own workplace IT environment across macOS and Windows for 120+ employees.
• Manage the full hardware lifecycle: ordering, setup, onboarding & offboarding, inventory, replacements.
• Maintain and improve office IT infrastructure, including WiFi, printers, meeting room tech, and firewalls.
• Ensure secure access management and basic IT security best practices.
• Provide friendly and efficient on-site and remote support for IT-related issues.
• Document systems, processes, and standards to keep IT transparent and scalable.

Requirements

• Hands-on experience as an IT Administrator, IT Support Specialist, or System Administrator.
• Strong knowledge of macOS and Windows environments.
• Solid understanding of networks, hardware, and basic IT security.
• Experience supporting non-technical users with patience and clarity.
• A structured, ownership-driven mindset.
• Very good English and German skills.

Culture & Benefits

• Work-Life Balance: 30 days of paid vacation.
• Commuter Benefits: Public transportation tickets provided.
• Professional Development: Annual education budget of €1,500.
• Workation Opportunities: Combine work and vacation annually.
• Wellness: Access to over 10,000 gyms and spas in Germany through Wellpass.
• Flexibility: Flexible working hours and hybrid work model.