Risk & Abuse Analyst

TL;DR

Risk & Abuse Analyst (Cybersecurity): Identifying and investigating suspicious activity, abuse patterns, and compliance violations across messaging and payment features with an accent on data interpretation, root cause analysis, and policy enforcement. Focus on supporting compliance workflows, mitigating financial fraud, and enhancing customer trust through product and process improvements.

Location: This is an onsite role based in Lehi, Utah.

Company

hirify.global provides a complete platform with AI employees to help local businesses convert leads into paying customers.

What you will do

• Identify suspicious activity, abuse patterns, and anomalies across accounts, payments, and messaging systems.
• Conduct deep-dive investigations into potential fraud, abuse, and compliance violations, documenting findings and recommended actions.
• Support compliance workflows (e.g., KYC, KYB, SMS Carrier Policies) by validating customer information and ensuring adherence to guidelines.
• Work closely with Legal, Finance, Product, and Customer Success teams to align on risk mitigation, policy enforcement, and incident response.
• Use data-driven insights to recommend product and process improvements that reduce fraud and enhance customer trust.
• Prepare case summaries and communicate high-risk findings to leadership and relevant teams.

Requirements

• 1-3 years of experience in fraud detection, risk operations, or compliance within a SaaS environment.
• Strong ability to interpret data patterns, query systems (SQL or similar), and identify root causes of fraudulent activity.
• Familiarity with financial fraud (e.g., payment fraud, identity theft, account takeovers) and regulatory frameworks such as KYC and KYB.
• Experience with risk monitoring tools, CRM systems, and fraud platforms (e.g., Stripe Radar).
• Must be able to work onsite in Lehi, Utah.

Culture & Benefits

• Open and transparent culture.
• Life insurance, long and short-term disability coverage.
• Paid maternity and paternity leave, and fertility benefits.
• Generous vacation time, plus three 4-day summer holiday weekends.
• Excellent medical, dental, and vision benefits, and a 401k Plan.
• A stellar HQ gym with local professional coaches and classes.
• Onsite HQ child care center, subsidized for employees.