TL;DR

Director, Client Services (Programmatic Advertising): Leading and scaling quota-carrying account management teams to drive revenue growth within the Western US region, with an accent on service excellence, media performance, and partnership strategy. Focus on inspiring clients, improving operational rigor, and fostering a high-performance internal culture.

Location: Hybrid, must be based in Los Angeles, CA and able to visit clients in person throughout Southern California (expect 10-25% of time).

Company

%hirify_global% is a leading technology company empowering marketers with an AI-powered platform for programmatic advertising and marketing to drive measurable results.

What you will do

Act as a thought leader to inspire clients to set ambitious priorities and deeper partnerships with %hirify_global%.
Lead a team of 5-7+ account managers to grow revenue through exceptional client experiences.
Define, refine, and expand service motion, aligning resources for client growth and improving operational rigor.
Obsess over client satisfaction to uncover growth opportunities and drive programs to address these areas.
Improve internal cross-functional collaboration in pursuit of overarching company goals and improved client success.
Build a system of high standards and accountability, achieving and exceeding a shared revenue target with AEs and AE leaders.
Continue to build a high-performance and high-support internal culture across the Global Client Services team.

Requirements

Passion for people management, with a background leading commercially oriented account managers.
Experience in a quota-carrying role, hitting and exceeding revenue targets as a people leader.
Intense focus on delivering world-class client experience, founded on strong functional expertise and performance.
Proven track record in advertising and martech, with in-depth knowledge of the industry landscape.
Strong data acumen, leveraging team insights and getting hands-on in spreadsheets and systems for key decisions.
Must be based in Los Angeles, CA and able to visit clients in person throughout Southern California as needed.

Culture & Benefits

Highly competitive salary, retirement/401K/Pension Savings globally.
Competitive Paid Time Off packages including birthdays off.
Access to a comprehensive mental health care program and health benefits from day one of employment.
Work from home reimbursements and optional global WeWork membership for those who want a change.
Robust training and onboarding program, with coverage and support of personal development initiatives.
Access to %hirify_global% programmatic courses and certifications to support continuous learning.
An awesome parental leave program.
A friendly, welcoming, and supportive culture with social and team events.

Hiring process

Artificial intelligence (AI) is used to streamline resume reviews and assess candidate fit based on job posting criteria.
AI is not used to make any final hiring or interview decisions.

Director, Client Services (Adtech)