Senior Technical Writer (FinTech)

TL;DR

Senior Technical Writer (FinTech): Researching, creating, and maintaining high-quality, user-centric documentation for investment management solutions with an accent on clear presentation of complex user scenarios and agile collaboration. Focus on developing user guides, API documentation, and ensuring consistency across technical content within an innovative software development environment.

Location: Hybrid work policy, requiring 2 days a week from the office in Noida, India.

Company

hirify.global is a leading provider of integrated investment management solutions, an independent subsidiary of the Deutsche Börse Group.

What you will do

• Research, create, and maintain clear, high-quality user documentation in various formats, without supervision.
• Participate in 4 or more agile team ceremonies (e.g., stand-ups, sprint reviews) to ensure documentation efficiency.
• Collaborate with engineering, product management, and other stakeholders to gather technical information.
• Develop user guides, release notes, API documentation, and system architecture documents.
• Review, edit, and maintain existing documentation for readability, accuracy, and consistency.
• Promote best practices in technical writing and ensure continuous skill development.

Requirements

• At least 5 years of experience in technical communication about product and service platforms in a software development organization.
• Proficient in speaking and writing in English (C1 level).
• Practical experience with topic-based authoring in a structured authoring environment.
• Ability to effectively seek collaboration with stakeholders such as product owners, software engineers, and UX designers.
• Curiosity to develop as a technical writer and grow professionally.

Nice to have

• Practical experience working in a financial, agile, DevOps, or Continuous Delivery environment.
• Familiarity with Git.
• Experience with MadCap Flare.

Culture & Benefits

• Global hybrid work policy, requiring 2 days a week from the office.
• Every 6th sprint is reserved for planning, innovation, and learning new skills.
• High degree of self-organization with freedom to plan, organize, and design work.
• Inclusive and diverse company culture with a focus on work-life balance.
• Empowerment, ensuring all voices are valued and involved in shaping work processes.
• Support for professional development and cultivation of curiosity.

Hiring process

• Submit your application in English via the career site, as applications are processed continually.
• Exclude personal data such as photo, age, or any non-professional information from your application to mitigate bias.
• Opportunity to provide feedback on the talent acquisition process to help improve the experience.