Senior Technical Writer (FinTech)

TL;DR

Senior Technical Writer (FinTech): Creating and maintaining clear user documentation for investment management solutions and services, focusing on high quality, user-centric content. Focus on gathering technical information, ensuring documentation meets user needs, and continuously improving documentation processes and quality.

Location: Hybrid work policy, 2 days a week from the office. Office locations: Noida, Hyderabad.

Company

hirify.global is the world’s leading provider of integrated investment management solutions.

What you will do

• Research, create, and maintain clear and easy-to-find user documentation in several formats at high quality.
• Join agile teams in their ceremonies to ensure the efficiency and effectiveness of documentation processes.
• Collaborate with engineering, product management, and other stakeholders to gather technical information and ensure documentation meets user needs.
• Develop user guides, release notes, API documentation, system architecture documents, and other materials and content to support software deployment and usage.
• Review and edit existing documentation to improve readability, accuracy, and consistency.
• Stay up-to-date with industry trends, best practices, and tools in technical writing, applying new techniques to improve documentation processes and quality.

Requirements

• At least 5 years of experience in technical communication about product and service platforms in a software development organisation
• Proficient in speaking and writing in English
• Practical experience with topic-based authoring in a structured authoring environment

Nice to have

• Practical experience working in a financial environment
• Practical experience working in an agile environment
• Practical experience working in a DevOps or Continuous Delivery environment
• Experience with git
• Experience with MadCap Flare

Culture & Benefits

• Global hybrid work policy - We ask you to work 2 days a week from the office. If you choose you can work remotely the other days. Of course you are welcome at the office if that is your preference.
• Every 6th sprint is reserved for planning and innovation.
• High degree of self-organization.
• Inclusive and diverse company culture.
• Work-life balance.
• Empowerment.