TL;DR
CRM Improvement Specialist (Fintech): Refining the Salesforce ecosystem to ensure sales processes are lean, data is pristine, and the CRM is a high-performance tool for the Front Office with an accent on identifying friction in sales workflows and deploying process improvements. Focus on taking full ownership of CRM data quality and leading the training and governance required to maintain a world-class database.
Location: hirify.global Warsaw - 4 days in the office, 1 day of home office / week
Company
hirify.global is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions.
What you will do
- Maintain a constant feedback loop with the sales team to proactively identify friction in their daily workflows.
- Deploy process improvements that allow the sales team to move with greater speed and accuracy.
- Take full ownership of CRM data quality by implementing a zero-tolerance policy for duplicated records and data decay.
- Utilize both automation and rigorous manual auditing to maintain data quality.
- Establish and enforce "Data Standards of Excellence" by leading the training and governance required to ensure every user understands their role.
Requirements
- Proven experience as a Salesforce Administrator or Consultant (Salesforce Certifications highly preferred).
- A "fixer" mentality: naturally inclined to find gaps, identify root causes, and build scalable solutions.
- The ability to communicate effectively with high-performing sales teams, translating their field requirements into technical reality.
- Mastery of duplication tools and Salesforce flow automation.
Culture & Benefits
- Competitive starting salary with an annual discretionary bonus.
- Dedicated mentorship: learn directly from experienced managers who are invested in your success.
- Leverage state-of-the-art tailor made tools and systems.
- Clear, accelerated career progression.
- Dynamic & supportive culture: work in a collaborative environment where teamwork and personal growth are prioritized.
- Access competitive benefits tailored to your location, which typically include health care and social benefits.
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