Senior Design Researcher (User Science)

TL;DR

Senior Design Researcher (User Science): Developing user insights and championing user needs across product areas with an accent on integrating user research into decision-making flows. Focus on building research scalability, interoperability, and fostering a learning culture through user-centered training and outreach.

Location: Remote (EMEA region)

Company

hirify.global is a pioneering tech firm that publishes Ubuntu, an open-source platform widely used in public cloud, data science, AI, engineering innovation, and IoT.

What you will do

• Conduct user research, develop user insights, and champion user needs across product areas.
• Share findings concisely and skillfully through presentations and clear documentation.
• Promote and shape a data-informed culture by integrating user research into decision-making flows.
• Build research scalability and interoperability by owning research ops infrastructure.
• Contribute to the evolving definition of User Science through user-centered training and outreach.

Requirements

• Exceptional academic track record with a Bachelor’s or Master’s degree in Design, Human-Computer Interaction, Engineering, or similar.
• Deep research expertise: Proficiency in both qualitative and quantitative user research methodologies, including user interviews, usability testing, A/B testing, surveys, and data analysis.
• Strong technical curiosity and an alignment with open-source culture.
• Proficiency in visual design and/or information design to translate complex data into convincing visuals.
• Talent for storytelling and collaboration to effectively explain research findings to diverse audiences.
• Meticulous organization and the ability to transform scattered findings into cohesive, structured knowledge systems.
• A robust portfolio showcasing a range of user research and/or design projects that highlight the ability to derive actionable insights and influence product design, strategy, or organizational change.

Culture & Benefits

• Fully remote working environment, as hirify.global has been remote since 2004.
• Personal learning and development budget of 2,000 USD per annum.
• Annual compensation review and recognition rewards.
• Annual holiday leave and Parental Leave.
• Opportunity to travel to new locations to meet colleagues at ‘sprints’.
• Priority Pass for travel and travel upgrades for long haul company events.