Client Relationship Manager (Consumer Goods)

TL;DR

Client Relationship Manager (Consumer Goods): Serving as the primary point of contact for assigned clients and acting as business owners for assigned accounts, focusing on leading the day-to-day activities and P&L. Focus on enhancing backlog, optimizing the resource mix, and navigating scope changes to ensure client expectations are met.

Location: Hybrid position requiring 3-4 days a week in a client or hirify.global office.

Salary: $150,000-$175,000 depending on experience.

Company

hirify.global is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era.

What you will do

• Build trusted relationships with client stakeholders, understanding their issues and priorities.
• Work with clients to define their problems and co-create solutions.
• Drive RFPs / proactive bids with regards to renewals, extensions, and expansion.
• Track Consumer Goods industry trends relevant to client business and bring forth proactive ideas and solutions.
• Serve as the day-to-day point of contact for the clients.
• Lead onsite project teams and ensure they understand the client environment.

Requirements

• 15+ years of experience in a client-facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry, within Consumer Goods vertical.
• Experience managing Client P&L of $15 + Million dollars including reporting and metric assessment for the account.
• Excellent ability and aptitude to influence and communicate effectively with business stakeholders up to the C-Suite.
• Ability to interface at all levels of an organization.
• Excellent oral and written communication skills and executive presentation and persuasion skills are required.
• Bachelor’s degree or equivalent experience.

Nice to have

• MS or MBA degree.
• Strong background in a project environment and application development in the Consumer Goods vertical.
• Proven track record to contribute to new business development efforts and to lead and handle multiple tasks in a dynamic environment.
• Must be detail oriented and able to manage and maintain all facets of complex assignments.
• Demonstrable problem-solving abilities with the skills to identify strategic solutions to business problems that have enterprise-wide implications.

Culture & Benefits

• Paid holidays plus Paid Time Off.
• 401(k) plan and contributions.
• Long-term/Short-term Disability.
• Paid Parental Leave.
• Employee Stock Purchase Plan.
• The hirify.global community is a high caliber team who appreciate and support one another.