TL;DR

Client Relationship Manager (Consumer Goods): Serving as the primary point of contact for assigned clients and acting as business owners for assigned accounts, focusing on leading the day-to-day activities and P&L. Focus on enhancing backlog, optimizing the resource mix, and navigating scope changes to ensure client expectations are met.

Location: Hybrid position requiring 3-4 days a week in a client or %hirify_global% office.

Salary: $150,000-$175,000 depending on experience.

Company

%hirify_global% is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era.

What you will do

Build trusted relationships with client stakeholders, understanding their issues and priorities.
Work with clients to define their problems and co-create solutions.
Drive RFPs / proactive bids with regards to renewals, extensions, and expansion.
Track Consumer Goods industry trends relevant to client business and bring forth proactive ideas and solutions.
Serve as the day-to-day point of contact for the clients.
Lead onsite project teams and ensure they understand the client environment.

Requirements

15+ years of experience in a client-facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry, within Consumer Goods vertical.
Experience managing Client P&L of $15 + Million dollars including reporting and metric assessment for the account.
Excellent ability and aptitude to influence and communicate effectively with business stakeholders up to the C-Suite.
Ability to interface at all levels of an organization.
Excellent oral and written communication skills and executive presentation and persuasion skills are required.
Bachelor’s degree or equivalent experience.

Nice to have

MS or MBA degree.
Strong background in a project environment and application development in the Consumer Goods vertical.
Proven track record to contribute to new business development efforts and to lead and handle multiple tasks in a dynamic environment.
Must be detail oriented and able to manage and maintain all facets of complex assignments.
Demonstrable problem-solving abilities with the skills to identify strategic solutions to business problems that have enterprise-wide implications.

Culture & Benefits

Paid holidays plus Paid Time Off.
401(k) plan and contributions.
Long-term/Short-term Disability.
Paid Parental Leave.
Employee Stock Purchase Plan.
The %hirify_global% community is a high caliber team who appreciate and support one another.