TL;DR

Customer Value Manager (Cybersecurity): Driving the success of the Customer Value Management Office by partnering with prospects and customers to deliver verified outcomes rooted in their organizational priorities. Focus on leading strategic Value Proposal discussions, Executive Business Reviews, and Partnership Success Reviews to ensure long-term cybersecurity maturity and growth.

Location: Fully remote position, aligned to PST and MST time zones in North America, with up to 25% travel required. This role is open to U.S. candidates only.

Salary: $110,000 - $160,000 per year

Company

%hirify_global% is a global leader in cybersecurity, dedicated to stopping breaches with its AI-native platform and cultivating a culture of flexibility and autonomy for its employees.

What you will do

Support Field Sales in new business acquisition, account retention, and ARR growth.
Help customers achieve defined outcomes by mapping %hirify_global% capabilities to their goals.
Collaborate with customer and account teams to create and evolve customer value roadmaps.
Promote transparency and coordinated messaging across the entire account team.
Identify risks to customer business goals and work with the account team to build mitigation plans.
Deliver successful customers to the contract renewal cycle and support Field Sales in minimizing customer attrition.

Requirements

5+ years of experience in a related, customer-facing functional role (e.g., consulting, finance, business growth, strategy).
Ability to ingest and simplify multiple sources of information to generate and articulate insights.
Proficiency in cash flow and ROI financial metrics (NPV, IRR, Payback).
Deep quantitative and financial modeling skill set with stellar verbal and written communication skills.
Proven track record of managing large, complex projects and/or programs.
High degree of professional presence, as the role is customer facing (ideally at the CIO, CFO, CISO level).
Advanced PowerPoint and Excel skills.

Nice to have

Cybersecurity industry experience.

Culture & Benefits

Market leader in compensation and equity awards.
Comprehensive physical and mental wellness programs.
Competitive vacation and holidays, including paid parental and adoption leaves.
Professional development opportunities for all employees.
Employee Networks, geographic neighborhood groups, and volunteer opportunities.
Vibrant office culture with world-class amenities.

Hiring process

%hirify_global% participates in the E-Verify program.