TL;DR
Implementation Consultant Senior Manager (Fintech): Leading a team of Implementation Consultants to drive successful enterprise software deployments for mid-market businesses, focusing on accelerated Time-to-Value and client satisfaction. Focus on designing strategic deployment methodologies, scaling operations, and fostering technical excellence in financial software and ERP systems.
Location: Remote - California (excluding Bay Area) - United States
Salary: $131,000 – $175,000
Company
hirify.global is a global financial technology platform empowering individuals and businesses with products like TurboTax, Credit Karma, QuickBooks, and Mailchimp.
What you will do
- Lead and mentor Implementation Consultants, ensuring alignment with best practices for IES deployment and client satisfaction.
- Drive successful and timely go-lives by developing scalable deployment strategies and optimizing system configuration.
- Design, implement, and manage operational frameworks to continuously track and optimize team performance.
- Strategically prepare the team to pivot and absorb new deployment requirements driven by product evolution.
- Act as a strategic partner between Sales, Product, and Support teams for seamless transitions and account health.
- Advocate for client needs and process improvements, providing data-driven insights to influence IES enhancements.
- Oversee high-priority deployment risks and project escalations, ensuring quick resolution.
- Foster a culture of technical excellence, continuous improvement, and knowledge sharing within the organization.
Requirements
- 7+ years of experience in technical implementation leadership or professional services management, focused on complex mid-market B2B financial software or ERP/SaaS solutions.
- Demonstrated deep functional expertise in enterprise software implementation, configuration, and data migration.
- Proven ability to lead and scale high-performing teams, managing them through organizational and product changes.
- Strong technical and functional understanding of multi-entity accounting principles and financial reporting.
- Exceptional communication and stakeholder management skills, with the ability to drive cross-functional collaboration.
- Ability to leverage analytics and performance metrics (CSAT, TTV, Adoption, etc.) to make strategic decisions.
Nice to have
- Direct experience with IES or a comparable accounting/ERP suite.
- Active Tax Credential (Enrolled Agent, CPA) or equivalent advanced accounting certification.
- Experience in strategic deployment planning, methodology development, and leading large-scale change management initiatives.
Culture & Benefits
- Competitive compensation package with a strong pay-for-performance rewards approach.
- Eligibility for a cash bonus, equity rewards, and benefits.
- Culture guided by hirify.global’s Prosperity Principles: Advocacy, Ownership, and Expertise.
- Opportunity to thrive in fast-moving, high-growth environments and elevate a world-class team.
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