TL;DR

Software Engineering Architect (AI CRM): Defining and guiding critical architectural initiatives for Spiff's platform and services, focusing on scalability, seamless platform integration, and AI-driven efficiency within the %hirify_global% ecosystem. Focus on architecting solutions across hyperscale infrastructure design, Hyperforce integration, and advanced AI/ML systems for product intelligence.

Location: Must be based in the USA

Company

%hirify_global% is the #1 AI CRM, where humans with agents drive customer success together.

What you will do

Define technical strategy for enterprise scaling across the Spiff platform, focusing on Incentive Compensation Management calculation performance.
Architect and implement advanced data strategies, including sharding, partitioning, and replication, to enable database tier scaling.
Partner with %hirify_global% Core Engineering teams to strategically embed Spiff functionality into core and near-core %hirify_global% components.
Use GenAI and ML architecture to enable proactive insights with respect to sales incentives for customers.
Integrate Spiff's intelligent services with existing agents in the %hirify_global% Agentic Framework.

Requirements

10+ years of experience in software engineering, with at least 3 years as a Software Engineering Architect for large-scale SaaS platforms.
Demonstrated success architecting multi-tenant platforms for massive scale (1M+ users/transactions per day) at both the application and database tiers.
Proven ability to design and implement robust, highly available microservices and distributed systems.
Extensive experience with the full lifecycle of production-grade AI/ML model deployment and MLOps.
A related technical degree required.

Nice to have

Direct experience with %hirify_global% architecture, Sales Cloud, or Hyperforce infrastructure.
Expertise in Ruby on Rails, Elixir and related technologies.
Experience supporting large scale applications in production environments.
Demonstrated ability to lead technical strategy across multiple highly technical engineering teams.

Culture & Benefits

Driving innovation and keeping %hirify_global%'s core values at the heart of it all.
Level-up your career at the company leading workforce transformation in the agentic era.