It Analyst (Technical Infrastructure)

TL;DR

IT Analyst (Technical Infrastructure): Supporting global WAN connectivity and ensuring stable network operations with an accent on troubleshooting and resolving production WAN incidents. Focus on implementing new WAN connections, configuring Cisco IOS and Silver Peak SD-WAN devices.

Location: This role requires 5 days a week in office in East Peoria, IL (preferred), Dallas, TX, or Nashville, TN.

Salary: $89,210.00 - $133,810.00

Company

hirify.global Inc. is a global company that designs, develops, engineers, manufactures, markets, and sells machinery, engines, financial products, and insurance to customers.

What you will do

• Support global WAN connectivity across hirify.global facilities, dealers, suppliers, and business partners.
• Troubleshoot and resolve production WAN incidents, including participation in off‑shift and weekend support.
• Serve as a primary implementer for new WAN connections.
• Configure, maintain, and troubleshoot Cisco IOS and Silver Peak SD‑WAN devices.
• Collaborate with telecommunications vendors to install and activate new WAN circuits.
• Perform security monitoring, log analysis, and vulnerability triage.

Requirements

• Strong understanding of Cisco WAN and/or Silver Peak SD‑WAN configuration, troubleshooting, and implementation.
• Ability to diagnose and resolve complex production issues across circuits, routing, and device configurations.
• Experience working with telecom providers, cloud teams, and cross‑functional technical groups.
• Familiarity with vulnerability management, log analysis, and network security best practices.
• Ability to work with minimal supervision, manage multiple priorities, and support off‑shift operational needs.
• This role requires 5 days a week in office.

Nice to have

• A relevant degree, technical certification, or equivalent experience supporting WAN network technologies.
• Hands‑on experience with Cisco WAN technologies and/or certifications in the WAN or routing/switching space.
• Experience configuring and supporting Silver Peak SD‑WAN hardware and software.
• Experience with routing protocols such as BGP and OSPF.
• Proficiency in Python or other scripting languages to support automation and operational efficiency.

Culture & Benefits

• Medical, dental, and vision benefits
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)
• 401(k) savings plans
• Career Development
• Incentive bonus