Account Manager (Logistics)

TL;DR

Account Manager (Logistics): Cultivating and growing client relationships within global supply chains, focusing on identifying upsell, cross-sell, and renewal opportunities. Focus on managing client financial health, driving product adoption, and leading strategic account planning with minimal guidance.

Location: Onsite in Amsterdam, Netherlands

Company

hirify.global is shaping the future of global trade with innovative technology and exceptional people, making global commerce easy for companies of all sizes.

What you will do

• Cultivate and grow relationships with key client executives and stakeholders.
• Monitor account health and improve client experience through regular meetings.
• Identify, develop, and close upsell, cross-sell, and renewal opportunities.
• Keep a close pulse on client financial health and payment schedules.
• Lead and prepare content for regular client touch points and quarterly strategy reviews.
• Mentor and coach fellow Account Managers to support client needs and build partnerships.

Requirements

• 3+ years of experience in supply chain operations, sales/account management, or client-facing roles.
• Ideally 2+ years experience in logistics, freight forwarding, or supply chain.
• Fluency in Dutch and English required.
• Client-centric approach with strong problem-solving skills.
• Deep curiosity to understand client needs and business goals.
• Next-level attention to detail for identifying improvement opportunities.
• Proven track record of (cross) selling a product.

Culture & Benefits

• Opportunity to contribute to a fast-growing company with global impact.
• Daily catered lunches, breakfast, snacks, and soft drinks available in the office.
• Commute expenses covered for employees living outside of Amsterdam.
• 25 working days as vacation days based on full-time employment.
• Fully paid collective health insurance plan.
• Defined pension contribution scheme and equity program for all team members.
• Employee Assistance Program and parental leave benefit.