TL;DR

Junior IT Specialist (IT Operations): Supporting internal IT operations and cross-team collaboration with an accent on internal tool management, hardware, and device lifecycle management. Focus on ensuring reliable systems, well-maintained devices, and a smooth, secure internal technical environment for colleagues.

Location: Hybrid model, requiring availability to work from and travel to our Milan OR Bologna office (realistically 1 day/week).

Company

iubenda, part of %hirify_global%, helps over 110K businesses worldwide with compliance, turning it into a growth engine.

What you will do

Own internal tools and platforms like Microsoft 365, Google Workspace, Confluence, and Slack.
Manage the full hardware and device lifecycle, including set-up, configuration, shipment, and tracking.
Coordinate device delivery for onboarding, replacements, and offboarding processes.
Support HR and Operations teams by maintaining reliable systems and devices.
Ensure a smooth and secure internal technical environment.
Handle sensitive tasks and data with a high level of confidentiality and accuracy.

Requirements

Languages: Full professional proficiency in English and Italian.
Degree in IT or equivalent, or an IT-focused high school diploma.
Strong interest and motivation to grow a career as a Junior IT Specialist.
Availability to work from and travel to our Milan OR Bologna office whenever required.
Trustworthy and reliable mindset for handling sensitive tasks and data.
Smart, proactive, and fast learner, able to quickly understand new contexts and take initiative.
Strong sense of ownership, accountability, and ability to manage tasks independently.

Nice to have

At least 6 months of experience in IT support, helpdesk, or similar roles.

Culture & Benefits

Hybrid remote/on-site work model, fully structured for seamless onboarding and collaboration.
Annual, fully paid company or team retreats in beautiful locations.
Equipment allowance to create an optimal work setup.
Collaborative, multicultural team environment.