Senior Solutions Engineer (English & Spanish Speaking) (Ai)

TL;DR

Senior Solutions Engineer (AI): Supporting sales teams by building and delivering engaging demos to prospective customers and architecting solutions for successful implementation of employee communication and engagement platforms with an accent on understanding technical concepts and effectively communicating them to technical and non-technical people. Focus on technical evaluations of the hirify.global platform and consulting on different integration methods.

Location: Based in London or Berlin.

Company

hirify.global helps organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform.

What you will do

• Work with Account Executives to build and deliver engaging demos to prospective customers.
• Find the best technical setup for internal communications needs and remove technical obstacles to winning deals.
• Consult prospects regarding APIs, architecture recommendations, and implementation approaches.
• Oversee and support technical implementation tasks for new customers.
• Partner with the Customer Success Manager and the Project Manager to provide an excellent technical onboarding process for new customers.
• Play a key role helping customers as a product expert with a strategic mind and high customer-service orientation.

Requirements

• Bachelors or master’s degree in information science, Information Systems, Business Engineering, or role/technical experience to replace degree requirements.
• 5-10 years of experience in a similar role (SaaS pre-sales/solutions engineering/solutions consulting).
• Deep understanding of cloud technologies and the value proposition vs. an on-prem solution.
• General understanding of web development and knowledge of common technologies.
• Solution-focused understanding of REST APIs and how to interact with them.
• Excellent English and strong Spanish communication skills (verbal, written, presentations)

Nice to have

• Experience with enterprise software and common concepts/integrations is a plus: SAP, Workday, Single Sign-on, Active Directory, etc.
• Fluency in a Nordic language is a plus.
• Expertise with web development, preferably knowledge with HTML/CSS and at least one programming language like JavaScript, Java, PHP, NodeJS.
• Comfort using the command line or application logs to narrow down issues with technical integrations on either side.
• Knowledge about security and compliance topics in a SaaS environment is a plus.

Culture & Benefits

• Competitive Compensation - attractive salary packages including LTIP (unit-based Long Term Incentive Plan).
• Flexibility - flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of £1356.
• Recharge - 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August.
• Wellbeing - Monthly Wellbeing Allowance £30, from fitness to mental health, hobbies to relaxation.
• Support - Company Pension with Salary Sacrifice option and Private Medical Insurance incl. Dental, life assurance.
• Volunteers Day - one day off per year for supporting a social project.