TL;DR

Head of Creative Operations & Delivery: Setting the operational strategy that enables the Creative, Design & Production team to deliver world-class campaigns at scale with an accent on embedding smart processes, AI-enabled workflows and strong governance. Focus on driving cost efficiencies and financial discipline across all creative delivery.

Location: Hybrid in London, United Kingdom

Company

%hirify_global% has been at the forefront of branded television for over 30 years, entertaining the nation with programmes they love.

What you will do

Own and evolve the operational strategy across Creative, Design & Production.
Lead transformation programmes embedding new workflows, processes and SLAs that future-proof delivery.
Drive cost efficiencies through supplier management, smart resourcing and scalable solutions.
Identify and implement AI-powered solutions to streamline creative development, adaptation and approvals.
Lead, mentor and develop a high-performing operations and delivery team.
Partner with Creative, Marketing, Media and Tech teams to ensure alignment across campaign development and delivery.

Requirements

Proven leader of creative or marketing operations with experience managing complex delivery pipelines and cross-functional teams.
Track record of transformation: embedding new processes, tools, SLAs and upskilling teams to adopt them.
Strong financial management experience forecasting, budgeting, cost control and supplier negotiations.
Experienced in driving operational efficiency through KPIs, dashboards and data-led decision-making.
Deep understanding of end-to-end creative, production and marketing workflows across brand, digital, social, performance and broadcast.
Strong stakeholder management and collaboration skills, able to influence at senior levels.

Culture & Benefits

Working in a hybrid environment with a mixture of home and office working.
Getting together in the office as a team and a company gives colleagues an opportunity to build and maintain great relationships.
Encourages a culture of collaboration and creativity while recognising that colleagues need to have a healthy and happy work-life balance.
Central to embedding a culture of continuous improvement and innovation.

Hiring process

Stage 1: Recruiter Phone Screen
Stage 2: 1st Stage Video Interview
Stage 3: 2nd Stage In Person Interview
Stage 4: Offer

Head Of Creative Operations & Delivery