Head Of Creative Operations & Delivery

TL;DR

Head of Creative Operations & Delivery: Setting the operational strategy that enables the Creative, Design & Production team to deliver world-class campaigns at scale with an accent on embedding smart processes, AI-enabled workflows and strong governance. Focus on driving cost efficiencies and financial discipline across all creative delivery.

Location: Hybrid in London, United Kingdom

Company

hirify.global has been at the forefront of branded television for over 30 years, entertaining the nation with programmes they love.

What you will do

• Own and evolve the operational strategy across Creative, Design & Production.
• Lead transformation programmes embedding new workflows, processes and SLAs that future-proof delivery.
• Drive cost efficiencies through supplier management, smart resourcing and scalable solutions.
• Identify and implement AI-powered solutions to streamline creative development, adaptation and approvals.
• Lead, mentor and develop a high-performing operations and delivery team.
• Partner with Creative, Marketing, Media and Tech teams to ensure alignment across campaign development and delivery.

Requirements

• Proven leader of creative or marketing operations with experience managing complex delivery pipelines and cross-functional teams.
• Track record of transformation: embedding new processes, tools, SLAs and upskilling teams to adopt them.
• Strong financial management experience forecasting, budgeting, cost control and supplier negotiations.
• Experienced in driving operational efficiency through KPIs, dashboards and data-led decision-making.
• Deep understanding of end-to-end creative, production and marketing workflows across brand, digital, social, performance and broadcast.
• Strong stakeholder management and collaboration skills, able to influence at senior levels.

Culture & Benefits

• Working in a hybrid environment with a mixture of home and office working.
• Getting together in the office as a team and a company gives colleagues an opportunity to build and maintain great relationships.
• Encourages a culture of collaboration and creativity while recognising that colleagues need to have a healthy and happy work-life balance.
• Central to embedding a culture of continuous improvement and innovation.

Hiring process

• Stage 1: Recruiter Phone Screen
• Stage 2: 1st Stage Video Interview
• Stage 3: 2nd Stage In Person Interview
• Stage 4: Offer