Account Director

TL;DR

Account Director (Creative Agency): Leading digital content and campaigns, driving complex projects, and bringing in new business with meticulous attention to detail. Focus on strategic thinking, client relationship management, and spotting opportunities for client success.

Location: Manila, Philippines

Company

hirify.global designs, builds, and runs bespoke in-house agencies and marketing ecosystems for brands, leveraging AI technology.

What you will do

• Ensure a positive client experience and proactively address any service issues.
• Maintain brand guardianship on projects and constructively challenge clients with added-value solutions.
• Ensure internal processes are followed, train team members, and escalate process gaps.
• Lead projects in collaboration with the Creative lead, monitoring project run rate and client satisfaction.
• Actively participate in knowledge sharing, facilitate learning, and encourage a client-centric team environment.
• Manage and supervise direct and indirect reports, harnessing their development and performance.

Requirements

• Excellent client engagement skills with the ability to proactively organise and influence clients.
• Ability to manage and filter workflow as well as organise and prioritise workloads to maximise productivity.
• Knowledge of account management, finances, and invoicing.
• Previous experience with healthcare and FMCG brands is an advantage.
• Proficient in Microsoft Office and other related software.
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical.

Culture & Benefits

• Be Ambitious to succeed.
• Be Imaginative to push the boundaries of what’s possible.
• Be Inspirational to do groundbreaking work.
• Be always learning and listening to understand.
• Be Results-focused to exceed expectations.
• Be actively pro-inclusive and anti-racist across our community, clients and creations.