Product Manager (Fintech)

TL;DR

Product Manager (Fintech): Leading initiatives across client onboarding and account/profile management with an accent on driving higher conversion and cross-sell opportunities. Focus on improving straight-through processing while protecting customer experience.

Location: Flexible and hybrid working

Company

hirify.global is a regulated online Forex and CFD trading platform.

What you will do

• Develop and execute streamlined onboarding and account management to drive higher conversion and enable cross‑sell opportunities.
• Prioritise work using customer feedback, funnel analytics, commercial goals, risk/compliance needs, and industry best practice.
• Deliver continuous optimisation of onboarding flows while contributing to a best‑in‑class platform that scales consistently across global markets.
• Partner with Compliance, Risk, Operations, and Customer Support to design experiences that meet regulatory obligations and improve decision quality.
• Work closely with Engineering to translate problems into clear requirements and maintain high‑quality execution.

Requirements

• 2–3 years’ product management experience with a strong focus on customer onboarding and activation.
• Experience in a regulated financial services environment (fintech, broker, payments, crypto) with demonstrated outcomes improving conversion.
• Proven ability to analyse and optimise onboarding funnels end‑to-end using data, experimentation, and customer insights.
• Comfortable delivering onboarding improvements across multiple jurisdictions, balancing conversion goals with regulatory and legal requirements.
• Strong domain knowledge of identity verification and KYC processes.

Nice to have

• Experience with post‑onboarding account features such as MFA enablement, SSO, authentication flows, profile/security settings, and account recovery.
• Exposure to fraud and account security domains and a pragmatic balance between security and UX.
• Strategic thinker with the ability to develop and implement plans for the short, medium, and long term.

Culture & Benefits

• Genuinely collaborative and friendly culture.
• Flexible and hybrid working.
• Remote working option - work from anywhere for up to 6 weeks per year, in addition to hybrid working as standard.
• Ongoing personal development & learning opportunities.
• Frequent events and celebrations.