TL;DR

Product Manager (Fintech): Leading initiatives across client onboarding and account/profile management with an accent on driving higher conversion and cross-sell opportunities. Focus on improving straight-through processing while protecting customer experience.

Location: Flexible and hybrid working

Company

%hirify_global% is a regulated online Forex and CFD trading platform.

What you will do

Develop and execute streamlined onboarding and account management to drive higher conversion and enable cross‑sell opportunities.
Prioritise work using customer feedback, funnel analytics, commercial goals, risk/compliance needs, and industry best practice.
Deliver continuous optimisation of onboarding flows while contributing to a best‑in‑class platform that scales consistently across global markets.
Partner with Compliance, Risk, Operations, and Customer Support to design experiences that meet regulatory obligations and improve decision quality.
Work closely with Engineering to translate problems into clear requirements and maintain high‑quality execution.

Requirements

2–3 years’ product management experience with a strong focus on customer onboarding and activation.
Experience in a regulated financial services environment (fintech, broker, payments, crypto) with demonstrated outcomes improving conversion.
Proven ability to analyse and optimise onboarding funnels end‑to-end using data, experimentation, and customer insights.
Comfortable delivering onboarding improvements across multiple jurisdictions, balancing conversion goals with regulatory and legal requirements.
Strong domain knowledge of identity verification and KYC processes.

Nice to have

Experience with post‑onboarding account features such as MFA enablement, SSO, authentication flows, profile/security settings, and account recovery.
Exposure to fraud and account security domains and a pragmatic balance between security and UX.
Strategic thinker with the ability to develop and implement plans for the short, medium, and long term.

Culture & Benefits

Genuinely collaborative and friendly culture.
Flexible and hybrid working.
Remote working option - work from anywhere for up to 6 weeks per year, in addition to hybrid working as standard.
Ongoing personal development & learning opportunities.
Frequent events and celebrations.