TL;DR

Operations Lead: Driving operational excellence and strategic planning for a global content production company, with an accent on process optimization, team leadership across multiple locations, and delivering world-class marketing communications for a major technology client. Focus on building future-facing production models, managing critical risks, and ensuring continuous delivery of projects.

Location: Hybrid in Miami, FL, USA

Company

%hirify_global% is a global content production company, part of WPP, partnering with leading brands worldwide to deliver relevant, engaging, and measurable content across all channels and media.

What you will do

Lead year-round project planning, including timeline tracking, resource mapping, and talent onboarding for large-scale programs.
Oversee security and compliance, and own and maintain the operational playbook.
Report key insights to leadership and drive reviews to ensure best practices are adopted.
Ensure correct management of volume demand and resource allocation.
Collaborate with global operational counterparts to share best practices and mitigate business-critical risks.
Work with leadership to build a future-facing production model and achieve revenue and profitability targets.

Requirements

Experience within a global production and/or a creative agency environment.
Advanced understanding of agency ways of working, project management methodologies, and tools.
Superior problem-solving skills, judgment, and excellent relationship-building capabilities.
Strong management, collaboration, and communication skills to manage internal and client stakeholders.
Commercially focused with a passion for delivering and exceeding results.
Demonstrated experience successfully working within a virtual team environment.

Culture & Benefits

Part of WPP, a global network of over 100,000 talented people dedicated to extraordinary client work.
Committed to fostering a culture of creativity, belonging, and continuous learning.
Values include Heart & Soul, Hands On, Honest, Happy Family, and Hungry, promoting passion, pragmatism, integrity, inclusivity, and curiosity.
Committed to diversity and inclusion, creating an environment where everyone experiences connection and opportunity.
Work in a supportive and inclusive environment that values different points of view.