TL;DR

UI Screens Tech: Capturing screenshots and on-device video for marketing materials and animation department, while setting up and maintaining a secure lab for devices. Focus on troubleshooting technical problems, managing device ecosystems, and providing operational support to creative and production teams.

Location: On-site in Sunnyvale, California, USA (Monday-Friday)

Salary: $33-$53/hr

Company

%hirify_global% is a global content production company, part of WPP, a world leader in marketing services for top global brands.

What you will do

Take screenshots and on-device video captures for marketing materials and animation.
Set up and maintain a secure lab for housing devices and facilitating their usage.
Ensure all devices are up to date with the latest software builds.
Provide technical support to creative and production teams.
Pick up and distribute equipment across offices in the Bay Area.

Requirements

5+ years of technical support experience for production teams.
Strong troubleshooting skills to diagnose and solve technical problems on-site or remotely.
Basic understanding of video production and animation.
Experience with current video capturing practices and technologies.
Experience in tracking, managing, and maintaining an ecosystem of devices.
Strong problem-solver, collaborator, and communicator.
Deeply organized with strong attention to detail.
Required to be on-site Monday through Friday with some weekend work during launch periods.

Nice to have

Experience with localization.

Culture & Benefits

Hybrid working model with teams typically in the office three days a week (though on-site required for this role).
Emphasis on creativity, collaboration, and connection.
Competitive benefits package (details available on WPP career site).
Core values: Hands on, Honesty, Heart & Soul, Happy Family, Hungry.
Committed to fostering a culture of creativity, belonging, and continuous learning.
WPP is an equal opportunity employer.