Design System Operations Manager

TL;DR

Design System Operations Manager: Developing processes, overseeing execution, and establishing best practices for a client's Design System with an accent on pilot management, stakeholder communication, adoption tracking, and request triage. Focus on ensuring alignment, transparency, and successful system adoption across teams in a highly cross-functional environment.

Location: Hybrid in Guadalajara, Mexico

Company

hirify.global is seeking a Design System Operations Manager for their client, focusing on blending design, development, and project management expertise.

What you will do

• Oversee all operational aspects of the Design System, including governance, documentation, and process adherence.
• Manage pilot teams during initial rollout, track adoption metrics, and report progress to leadership.
• Facilitate triage of design system requests, prioritizing based on impact, effort, and strategic alignment.
• Manage timelines, priorities, and deliverables for the Design System, ensuring alignment with business objectives.
• Act as primary liaison between design, product, and engineering teams, driving adoption.
• Enforce design system guidelines, accessibility standards, and brand consistency.

Requirements

• 3–5 years of hands-on UX/UI design and/or frontend development experience.
• 3–5 years of project management experience in design or UI/UX environments.
• Proven experience building, maintaining, or operating design systems and strong understanding of atomic design principles.
• Experience working with agile methodologies.
• Excellent communication and organizational skills, with the ability to manage multiple priorities effectively.
• Proficiency with project management tools (e.g., Jira, Confluence) and a Bachelor’s degree in Project Management, Design, or a related field.

Nice to have

• Experience managing pilots or phased rollouts.
• Experience in design operations, contribution workflows, or research coordination.
• PMP, CSM, or equivalent certification.
• Knowledge of Figma, design system CMS tools (e.g., Supernova), HTML, CSS, JavaScript, React, accessibility standards (WCAG), and responsive design principles.
• Experience working with distributed teams.

Culture & Benefits

• Paid Vacation, Holidays, Sick Days, and Bereavement Leave.
• Sport and Training Compensation, English Classes, and Food Vouchers.
• Maternity and Paternity Leave, Savings Fund.
• Internet/Electricity Support.
• 100% Mexican Payroll and Aguinaldo, Vacation Bonus.
• Hybrid work model with Work From Home flexibility.