TL;DR

Design System Operations Manager: Developing processes, overseeing execution, and establishing best practices for a client's Design System with an accent on pilot management, stakeholder communication, adoption tracking, and request triage. Focus on ensuring alignment, transparency, and successful system adoption across teams in a highly cross-functional environment.

Location: Hybrid in Guadalajara, Mexico

Company

%hirify_global% is seeking a Design System Operations Manager for their client, focusing on blending design, development, and project management expertise.

What you will do

Oversee all operational aspects of the Design System, including governance, documentation, and process adherence.
Manage pilot teams during initial rollout, track adoption metrics, and report progress to leadership.
Facilitate triage of design system requests, prioritizing based on impact, effort, and strategic alignment.
Manage timelines, priorities, and deliverables for the Design System, ensuring alignment with business objectives.
Act as primary liaison between design, product, and engineering teams, driving adoption.
Enforce design system guidelines, accessibility standards, and brand consistency.

Requirements

3–5 years of hands-on UX/UI design and/or frontend development experience.
3–5 years of project management experience in design or UI/UX environments.
Proven experience building, maintaining, or operating design systems and strong understanding of atomic design principles.
Experience working with agile methodologies.
Excellent communication and organizational skills, with the ability to manage multiple priorities effectively.
Proficiency with project management tools (e.g., Jira, Confluence) and a Bachelor’s degree in Project Management, Design, or a related field.

Nice to have

Experience managing pilots or phased rollouts.
Experience in design operations, contribution workflows, or research coordination.
PMP, CSM, or equivalent certification.
Knowledge of Figma, design system CMS tools (e.g., Supernova), HTML, CSS, JavaScript, React, accessibility standards (WCAG), and responsive design principles.
Experience working with distributed teams.

Culture & Benefits

Paid Vacation, Holidays, Sick Days, and Bereavement Leave.
Sport and Training Compensation, English Classes, and Food Vouchers.
Maternity and Paternity Leave, Savings Fund.
Internet/Electricity Support.
100% Mexican Payroll and Aguinaldo, Vacation Bonus.
Hybrid work model with Work From Home flexibility.