Account Director (CCaaS & AI Sales)

TL;DR

Account Director (CCaaS & AI Sales): Driving strategic enterprise sales of CCaaS and AI-powered customer experience solutions in Turkey with an accent on accelerating cloud adoption and AI transformation. Focus on leading complex sales cycles with C-level executives and building a robust pipeline in the Turkish market.

Location: Must be based in Turkey, specifically Istanbul (Flexible).

Company

hirify.global empowers over 8,000 organizations worldwide to create the best customer and employee experiences using its AI-Powered Experience Orchestration platform.

What you will do

• Achieve revenue targets for CCaaS and AI offerings across an assigned portfolio of Turkish enterprise accounts.
• Lead complex sales cycles from qualification to closure, engaging C-level leaders.
• Position AI-driven automation, conversational AI, and digital routing within the Turkish market.
• Identify new enterprise opportunities through prospecting, networking, and partner collaboration.
• Collaborate with Turkish system integrators and partners to drive co-selling motions.
• Guide customers through transformation journeys, ensuring successful adoption and long-term value realization.

Requirements

• 10+ years of enterprise software or cloud sales experience.
• Proven success selling into major Turkish enterprises.
• Strong existing network of executive-level relationships within the Turkish business landscape.
• Demonstrated ability to consistently meet or exceed multi-million-dollar quotas.
• Strong communication and presentation skills in Turkish and English.
• High business acumen, with the ability to build ROI models and digital transformation narratives.

Nice to have

• Experience with multinational SaaS or CCaaS providers operating in Turkey.
• Familiarity with local regulatory frameworks related to data residency, cloud adoption, and contact center operations.
• Strong partner relationships with leading Turkish SIs, telcos, and consulting firms.
• Experience with enterprise sales methodologies such as MEDDIC or Challenger.

Culture & Benefits

• Independence to make a larger impact and take ownership.
• Embrace empathy and cultivate collaboration.
• Offers great benefits and perks like larger tech companies.