TL;DR

Service Desk Specialist (Medtech): Providing first-line IT support to corporate customers, focusing on incident reporting and support requests. Focus on solving challenging, interesting, and varied IT problems in Finnish and English.

Location: Hybrid, Tampere, Finland

Company

%hirify_global% Care is a leading software and digital engineering services company focused on modernizing the Nordic health and social care sector with modular, open, and interoperable software.

What you will do

Receive and solve IT problems for corporate customers in Finnish and English daily.
Process incident reports and support requests.
Work within an international organization.
Solve challenging and varied IT problems.

Requirements

Suitable IT education or final stage of studies (e.g., data scientist, IT degree holder).
SQL skills.
Skilled problem solver, comfortable in a hectic environment.
Fluent oral and written Finnish and English skills.

Nice to have

ServiceNow expertise.

Culture & Benefits

Opportunity to contribute to meaningful healthcare development.
Professional growth and an open, friendly culture.
Outstanding work-life balance and a flexible hybrid work model.
Access to 'Keep Learning Week' twice a year for continuous development.

Hiring process

Position will be filled as soon as the right person is found.
Background checks performed on all final candidates.