TL;DR

Site Reliability Engineer (AI): Ensuring exceptional service performance, reliability, and availability across BT's digital platforms by implementing scalable and fault-tolerant solutions. Focus on minimising downtime, reducing operational risk, and accelerating innovation in a cloud-driven AI environment.

Location: Belfast, Birmingham, Bristol, London, Manchester, United Kingdom

Company

%hirify_global% was the world’s first telco.

What you will do

Implement and optimise CI/CD pipelines and infrastructure-as-code solutions using AWS, GitOps, and container technologies.
Design, develop, and troubleshoot large-scale distributed systems across on-prem and cloud environments.
Lead performance and scale testing, monitoring, and analysis to improve system stability, security, and efficiency.
Drive automation initiatives to eliminate manual toil and reduce detection and resolution times.
Collaborate across organisational boundaries to deliver improvements aligned with broader SRE initiatives.

Requirements

A deep understanding of full-stack monitoring solutions, such as Dynatrace.
Strong proficiency in one or more programming languages (e.g. Java, Python).
Experience with cloud platforms (AWS, Azure, or GCP).
Solid understanding of software architecture, design patterns, and microservices.
Familiarity with CI/CD tools and DevOps practices.

Nice to have

AIOps fundamentals.
Agentic/autonomous observability skills.
AI-assisted alerting & noise reduction.

Culture & Benefits

An annual on-target bonus of 10%.
BT Pension scheme: minimum 5% employee contribution, BT contribution 10%.
Exclusive colleague discounts on BT broadband and EE mobile plans.
Support for working parents, including pay whilst on maternity, adoptive, and paternity leave.
25 days annual leave, increasing with service.
Volunteering days to give back to your local community.