Site Reliability Engineer (AI)

TL;DR

Site Reliability Engineer (AI): Ensuring exceptional service performance, reliability, and availability across BT's digital platforms by implementing scalable and fault-tolerant solutions. Focus on minimising downtime, reducing operational risk, and accelerating innovation in a cloud-driven AI environment.

Location: Belfast, Birmingham, Bristol, London, Manchester, United Kingdom

Company

hirify.global was the world’s first telco.

What you will do

• Implement and optimise CI/CD pipelines and infrastructure-as-code solutions using AWS, GitOps, and container technologies.
• Design, develop, and troubleshoot large-scale distributed systems across on-prem and cloud environments.
• Lead performance and scale testing, monitoring, and analysis to improve system stability, security, and efficiency.
• Drive automation initiatives to eliminate manual toil and reduce detection and resolution times.
• Collaborate across organisational boundaries to deliver improvements aligned with broader SRE initiatives.

Requirements

• A deep understanding of full-stack monitoring solutions, such as Dynatrace.
• Strong proficiency in one or more programming languages (e.g. Java, Python).
• Experience with cloud platforms (AWS, Azure, or GCP).
• Solid understanding of software architecture, design patterns, and microservices.
• Familiarity with CI/CD tools and DevOps practices.

Nice to have

• AIOps fundamentals.
• Agentic/autonomous observability skills.
• AI-assisted alerting & noise reduction.

Culture & Benefits

• An annual on-target bonus of 10%.
• BT Pension scheme: minimum 5% employee contribution, BT contribution 10%.
• Exclusive colleague discounts on BT broadband and EE mobile plans.
• Support for working parents, including pay whilst on maternity, adoptive, and paternity leave.
• 25 days annual leave, increasing with service.
• Volunteering days to give back to your local community.