Head of Transformation, Markets Operations

TL;DR

Head of Transformation, Markets Operations: Leading the strategic transformation agenda for Markets Operations to enhance operational efficiency, scalability, and resilience with an accent on target operating model design, automation strategies, and programme execution. Focus on identifying and implementing automation, shaping future service models, and driving large-scale change within financial markets.

Location: London, United Kingdom

Company

hirify.global is a leading global financial markets infrastructure and data provider.

What you will do

• Lead the design and implementation of the target operating model for Markets Operations.
• Define the transformation roadmap, identifying priorities, timelines, and cost efficiency opportunities.
• Collaborate with senior leadership across business operations, product, risk, and technology teams.
• Lead the analysis of operational processes to identify and drive automation opportunities, utilizing AI.
• Oversee PMO activities, ensuring robust governance, budgeting, and timely delivery of transformation projects.
• Act as a point of escalation for change teams and project managers.

Requirements

• Proven track record in large-scale transformation within financial markets operations or clearing services.
• Strong understanding of FMI operations or global markets and banking operations.
• Experienced with change risk management techniques and change management frameworks.
• Expertise in process automation technologies, process redesign, and manual process elimination.
• Excellent stakeholder management, governance, and communication skills.
• Analytical mindset with the ability to deep dive on detail.

Nice to have

• Professional qualifications such as Prince II, PMP, Agile, or Lean Six Sigma.

Culture & Benefits

• Be part of a collaborative and creative culture that encourages new ideas and continuous improvement.
• Committed to sustainability across a global business and partners with customers on sustainability objectives.
• Offers tailored benefits and support, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.
• Proud to be an equal opportunities employer with a diverse workforce of 25,000 people across 65 countries.