TL;DR

Senior/Lead Solution Engineer (PreSales) (AI): Helping customers understand the value of conversational AI platform, guiding them through their technical journey, shaping solutions, and validating feasibility. Focus on technical evaluations, supporting a seamless path from first conversation to successful project.

Location: Remotely in Europe

Company

%hirify_global% is one of the fastest-growing startups in the world of Generative AI and customer service.

What you will do

Be responsible for the full spectrum of the technical sales process, from identifying customer pain to proving solutions.
Work closely with assigned sellers, co-owning accounts, and sales campaigns in the assigned territory.
Develop territory plans, participate in sales calls, lead technical deep dives, and conduct Proof of Value / Proof of Concept sessions with customer technical teams.
Contribute to improving internal processes, documentation, and ways of working.
Represent the customer voice in roadmap conversations with Product and Engineering.

Requirements

5+ years of experience as a Solution Engineer (or similar role) at a SaaS or enterprise technology company.
Strong technical depth - ideally spanning APIs, cloud ecosystems, integrations, and enterprise architecture.
Experience guiding customers through complex sales cycles.
Ability to translate between technical detail and business outcomes with clarity and confidence.
Excellent communication and presentation skills.
Fluency in the local language of the market you cover plus English.

Nice to have

Experience in contact center or VOIP/Telephony.
Familiarity with sales tools such as Salesforce.

Culture & Benefits

Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture.
Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI.
Competitive compensation and equity package.
Flexible working hours, 28 vacation days and workation opportunities.
Access to a training and development budget for continuous professional growth.
Hybrid work environment – we value flexibility but believe great collaboration happens when we connect in person.

Hiring process

Recruiter video call → Meet your manager → Case Study → Peer+VP Interviews → Bar Raiser Interview

Senior/Lead Solution Engineer (Presales) (AI)