Help Desk Intern

TL;DR

Help Desk Intern: Learning to deliver customer service and support BHG’s Corporate and Field team members and treatment centers with an accent on maintaining hardware, software, and other systems. Focus on troubleshooting IT issues, organizing resources, and providing technical assistance across various computer disciplines.

Location: On-site in Dallas, TX, USA

Salary: $2,880–$3,120 per month (USD)

Company

Behavioral Health Group (BHG) is a company focused on behavioral health services.

What you will do

• Support the IT team in maintaining hardware, software, and other systems.
• Assist with troubleshooting issues and provide technical support.
• Organize and maintain IT resources.
• Lend IT support in areas such as cybersecurity, programming, analytics, and data center management.
• Ensure compliance with federal and state regulatory bodies.

Requirements

• High school diploma or equivalent.
• Currently enrolled in a degree program closely related to the field.
• Basic understanding of computer hardware, software, and operating systems.
• Excellent verbal and written communication skills.
• Ability to work independently and handle multiple tasks.
• Strong organizational and management skills.

Culture & Benefits

• Enjoy generous paid time off, holidays, and flexible schedules with early in/early out hours.
• Benefit from role-based training and advancement opportunities.
• Choose from three comprehensive benefits programs, including health, life, vision, and dental insurance.
• Access tuition reimbursement and a competitive 401K match.
• Experience competitive pay, quarterly bonuses, and incentives for certifications.
• Access exclusive discounts and an Employee Assistance Program.